Semiconductor Field Service Engineer – Customer Equipment

Applied Materials, Inc.; Malaysia; Hybrid; MYR 90,000 - 130,000; Full time

Job summary

Applied Materials, Inc. in Kulim, Malaysia seeks a Field Service Engineer to install, maintain, and upgrade customer equipment and to liaise with customers to ensure smooth operations and top-tier service.

Responsibilities include preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, with diagnostics and mentoring of junior engineers. Travel up to 20% and potential cleanroom work are involved.

Qualifications

• Completion of an Associate degree, military technical training, field service experience, or trade certification
• 4-7 years of work experience in semiconductor industry or other equipment support industry
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver's license and the ability to obtain a passport, if travel is required

Responsibilities

• Install, maintain, and upgrade customer equipment
• Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
• Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
• Train and mentor junior Field Service Engineers [Customer Engineers]
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
• Coordinate and communicate directly with customers
• Fulfill additional duties, as assigned

Skills

Mechanical aptitude

Communication skills

MS Office basics

Electrical troubleshooting basics

Education

Associate degree or technical training

Field service experience

Tools

Digital multimeters

Hand tools

Job description

Applied Materials, Inc. in Kulim, Malaysia seeks a Field Service Engineer to install, maintain, and upgrade customer equipment and to liaise with customers to ensure smooth operations and top-tier service.

Responsibilities include preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, with diagnostics and mentoring of junior engineers. Travel up to 20% and potential cleanroom work are involved.