Security Supervisor

Sleeping Lion Suites; Genting Highlands; Presencial; MYR 40.000 - 67.000; Jornada completa

Descripción de la vacante

Sleeping Lion Genting Highland is seeking a Security Supervisor to oversee daily security operations on-site at Genting Highlands. The role includes supervising patrols, access control, incident reporting, and coordination with management and external authorities to ensure guest and staff safety.

The supervisor will schedule security personnel, conduct team briefings, maintain logs, and collaborate with front-of-house and operations to promote a secure and welcoming environment for guests and

Formación

• Strong supervisory skills with experience leading teams and overseeing shift operations.

Responsabilidades

• Oversee daily security operations and monitor premises.
• Lead and coordinate patrols, access control, and incident response.
• Document reports and liaise with management and authorities when needed.
• Support guest and staff safety and coordinate with front-of-house/operations for crowd control.

Conocimientos

Supervisory experience

Physical security knowledge

Access control

Surveillance monitoring

Incident response

Communication skills

Customer service orientation

Shift scheduling

Descripción del empleo

The Security Supervisor is a full-time, on-site role based at Sleeping Lion Genting Highland in Genting Highlands. This role oversees daily security operations, including monitoring premises, coordinating patrols, managing access control, and ensuring adherence to safety and security procedures. The Security Supervisor leads and schedules security personnel, conducts briefings, and provides guidance and performance feedback to maintain a high level of vigilance and service. The role involves responding to incidents and emergencies, documenting reports, liaising with management and external authorities when necessary, and supporting guest and staff safety. The Security Supervisor also works closely with front-of-house and operations teams to manage crowd control, handle guest inquiries related to security, and promote a secure and welcoming environment.

Qualifications

• Strong supervisory skills with experience leading teams, assigning duties, and overseeing shift operations.
• Solid physical security knowledge, including access control, surveillance monitoring, incident response, and emergency procedures.
• Effective communication skills for interacting with guests, team members, and external stakeholders, both verbally and in writing.
• Customer service abilities to handle guest concerns calmly, provide clear information, and support a positive visitor experience.
• Operations management skills to coordinate security activities, maintain logs and reports, and ensure compliance with policies and regulations.
• Prior experience in security, hospitality, or facilities management is preferred.
• Familiarity with relevant safety regulations and basic first aid is an advantage.
• Ability to work shifts, weekends, and public holidays as required, and remain composed in high-pressure situations.