Security Supervisor — Luxury Hotel Ops Leader

Mandarin Oriental; Bandar Penawar; Vor Ort; MYR 67.000 - 100.000; Vollzeit

Benefits dieser Stelle

Learning & Development

MOstay

Health & Colleague Wellness

Zusammenfassung

Mandarin Oriental, Desaru Coast is seeking a Security Supervisor to oversee day-to-day security operations, ensuring safety for guests and colleagues. You will supervise security personnel, enforce SOPs, respond to incidents, and maintain a secure environment in line with standards and local regulations.

The role requires a Diploma/Certificate in Security Management or related field, 3–5 years of security experience (1–2 in supervision), and knowledge of CCTV, access control, and fire safety

Qualifikationen

• Diploma or certificate in Security Management, Hospitality Management, Law Enforcement, or related field preferred.
• 3–5 years security experience, with 1–2 years in a supervisory role.
• Experience in hotel security operations, emergency response, and incident investigation is an advantage.
• Knowledge of CCTV operations, access control systems, and fire and life safety procedures.

Aufgaben

• Supervise daily security team activities and shifts.
• Patrol hotel premises and monitor CCTV and alarms.
• Enforce SOPs and incident response plans.
• Investigate incidents and prepare reports.
• Coordinate with police, fire and emergency services.
• Maintain records: logs, incident reports, and keys control.
• Assist with crowd control during events and VIP visits.
• Develop and improve security policies and procedures.

Kenntnisse

Leadership

Communication

Team management

Decision making under pressure

Report writing

Observation

Problem-solving

Conflict resolution

Ausbildung

Diploma/Certificate in Security Management or related field

Tools

CCTV systems

Access control systems

Fire & life safety procedures

Jobbeschreibung

Mandarin Oriental, Desaru Coast is seeking a Security Supervisor to oversee day-to-day security operations, ensuring safety for guests and colleagues. You will supervise security personnel, enforce SOPs, respond to incidents, and maintain a secure environment in line with standards and local regulations.

The role requires a Diploma/Certificate in Security Management or related field, 3–5 years of security experience (1–2 in supervision), and knowledge of CCTV, access control, and fire safety