Seasonal Guest Experience Educator & Product Expert

Lululemon (HK) Ltd; Putrajaya; On-site; MYR 39,000 - 58,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Fitness programs

Parenthood top up

Professional development

Job summary

lululemon in Malaysia is seeking an Educator to deliver world-class guest experiences in our store. You will engage with guests, share top-quality product education, and speak authentically about our community and culture.

As a core part of the team, you will maintain a luxury store environment, support daily operations, and collaborate with colleagues to ensure memorable service for every guest. Applicants should be eligible to work locally and enjoy collaborating with others.

Qualifications

• Legally eligible to work in the jurisdiction of the store which you are assigned to.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Inform guests of local community programs. Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, international day of yoga).

Skills

Guest experience

Inclusion & Diversity

Integrity

Teamwork

Communication

Enthusiasm

Self-Awareness

Education

High School diploma

Job description

lululemon in Malaysia is seeking an Educator to deliver world-class guest experiences in our store. You will engage with guests, share top-quality product education, and speak authentically about our community and culture.

As a core part of the team, you will maintain a luxury store environment, support daily operations, and collaborate with colleagues to ensure memorable service for every guest. Applicants should be eligible to work locally and enjoy collaborating with others.