SAP Support Consultant - Sales & Distribution (SD)

cbsapac; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

cbs APAC in Kuala Lumpur seeks an SAP Support Consultant - Logistics Sales & Distribution to join our team. Responsibilities include resolving SAP SD incidents, managing change requests, and handling service requests to keep SAP operations running smoothly.

You will contribute to configuration and customization of SAP SD, collaborate with cross-functional teams, and ensure adherence to SLAs. A 3–5 year SD background and S/4HANA experience are preferred, with strong English communication.

Qualifications

• 3–5 years of SAP SD experience with strong SD process understanding and SAP module integration.
• Bachelor’s degree in supply chain or related field.
• Hands-on SAP S/4HANA experience is a strong advantage.
• ABAP knowledge or debugging capability is a plus.
• Fluent in English with good communication skills.
• Ability to work under pressure and meet SLAs.

Responsibilities

• Incident Resolution: promptly address and resolve SAP SD incidents with minimal business disruption.
• Change Request Management: advise on solutions to meet business changes and ensure timely delivery.
• Service Request Management: handle service requests with timely, end‑user support for SD processes.
• Configuration and Customization: contribute to SD configuration and customization based on requirements.
• Meeting SLA: collaborate with customers and teams to ensure timely follow‑up and resolution.

Skills

SAP SD

S/4HANA

ABAP

English fluency

SD integration

Education

Bachelor's degree in supply chain or related field

Job description

Company Overview: cbs APAC is a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP. For more information about our company, please visit our website at cbs APAC.

Job Overview: Currently, we are looking for an SAP Support Consultant Sales & Distribution to join our team.

Position: SAP Support Consultant - Logistics Sales & Distribution

Location: Kuala Lumpur, Malaysia

Module: Sales & Distribution

Added Input: Upon submission of your application, a link to a questionnaire specific to the applied role will be provided. Kindly ensure timely completion and response.

Key Responsibilities:

• Incident Resolution: Promptly address and resolve SAP module incidents, ensuring minimal disruption to operations.

• Change Request Management: Provide advice and solutions to meet business change expectations and ensure timely delivery.

• Service Request Management: Efficiently handle service requests, providing timely solutions and support to end-users for Sales & Distribution processes.

• Configuration and Customization: Contribute to the configuration and customization of SAP Sales & Distribution

  based on business requirements, collaborating with the development team.

• Meeting SLA: Work closely with customers and teams to ensure issues and requests are followed up and addressed in a timely manner.

Required Skills and Experience:

• At least 3 to 5 years of professional experience in SAP Sales & Distribution including strong understanding of SD processes and integration with other SAP modules.

• Bachelor’s degree in supply chain business, or other related fields.

• Hands‑on project experience in SAP S/4HANA is a strong advantage.

• Knowledge of ABAP or the ability to perform basic debugging is an added benefit.

• Fluent in English, both written and verbal.

• Strong analytical, problem‑solving, and communication skills.

• Ability to work under pressure, prioritize tasks, and meet SLA commitments.

• Team player with the ability to collaborate with technical teams, business users, and regional stakeholders."

ME: This is you

• An analytical and problem‑solving consultant eager to develop your skills and talents.

• An eloquent and extroverted individual comfortable with support tasks.

• Passionate and determined while valuing teamwork.

• Willing to take responsibility and make decisions.

WE: That's us

• A great team of passionate consultants.

• Strong personalities who are fair, open, and respectful to each other.

• Attractive and competitive salary and benefits package.

• A company that continuously invests more than 6% of its revenue in the education of its employees.

Interested in sharing the ONE passion?