Digital Sales Specialist

cbs APAC; Kuala Lumpur; On-site; MYR 40,000 - 64,000; Full time

Job summary

cbs APAC is seeking a proactive Digital Sales Specialist in Kuala Lumpur. You will Qoqualify leads, manage inbound/outbound outreach, and build a robust APAC pipeline for SAP transformation initiatives.

You’ll engage executives, document interactions in CRM, and collaborate with marketing to improve campaign performance. The role emphasizes data accuracy, persistent outreach, and effective communication in English; Mandarin is plus.

Qualifications

• Minimum 1–2 years in telemarketing, cold calling or inside sales.
• Excellent verbal and written communication; able to engage potential customers.
• Comfortable communicating with senior stakeholders and C-level decision-makers.
• Self-motivated, persuasive, and goal-oriented with a focus on KPIs.
• Attention to CRM data entry, lead tracking, and reporting.
• English proficiency mandatory; Mandarin is advantageous.

Responsibilities

• Develop a strong sales pipeline by building and maintaining customer relationships and understanding their business needs.
• Create and maintain a structured call plan for existing and potential customers across the APAC region.
• Independently handle inbound and outbound calls, emails, and other channels to qualify prospects and hit targets.
• Qualify, follow up, and track sales leads with minimal supervision.
• Maintain Salesforce CRM data accuracy; remove duplicates and log interactions.
• Present weekly Inside Sales progress reports to the manager on pipeline status and campaign performance.
• Aim to set at least 3 qualified appointments per week or contribute to revenue growth.
• Work in a desk-bound environment while driving digital engagement and lead conversions.
• Collaborate with marketing to improve campaign quality and conversion outcomes.

Skills

Telemarketing

Cold calling

Inside sales

Lead qualification

CRM

English communication

Education

Bachelor’s Degree

Diploma

Tools

Salesforce

LinkedIn

Microsoft Teams

Job description

Company Overview

cbs APAC is a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP. For more information about our company, please visit our website at cbs APAC.

About the Role

We are looking for a proactive, detail-oriented, and energetic Digital Sales Specialist to join our APAC Digital Sales team. You will play a key role in driving pipeline growth, qualifying leads, and supporting sales campaigns for SAP transformation initiatives across the region. This role requires a strong mix of communication skills, persistence, and data accuracy to support our regional go-to-market efforts.

Position

Digital Sales Specialist

Modules

Sales & Marketing

Location

Kuala Lumpur, Malaysia

Key Responsibilities

• Develop a strong sales pipeline by building and maintaining customer relationships and understanding their business needs.
• Create and maintain a structured call plan for existing and potential customers across the APAC region.
• Independently and proactively handle inbound and outbound calls, emails, and other communication channels (e.g. Teams, LinkedIn), qualifying prospects from assigned databases to achieve sales targets.
• Qualify, follow up, and track sales leads independently with minimal supervision.
• Maintain and update the Salesforce CRM database, ensuring data accuracy, removing duplicates, and recording all customer interactions.
• Present weekly Inside Sales progress reports to the reporting manager, highlighting pipeline status and campaign performance.
• Demonstrate proven sales performance, such as setting at least 3 qualified appointments per week or contributing to measurable revenue growth.
• Remain effective in a desk-bound, non-customer-facing environment while driving digital engagement and lead conversions.
• Collaborate with marketing and sales teams to improve campaign quality and conversion outcomes.

Required Skills and Experience

• Minimum 1–2 years of relevant experience, particularly in telemarketing, cold calling, or inside sales roles.
• Excellent verbal and written communication skills; confident in calling, connecting, and engaging potential customers.
• Comfortable communicating with senior stakeholders and C-level decision-makers.
• Energetic, aggressive self-starter with a friendly yet professional attitude.
• Self-motivated, persuasive, and goal-oriented with a strong drive to achieve sales KPIs.
• Demonstrated ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
• Excellent command of English (verbal and written); Mandarin proficiency is an added advantage.
• Attention to detail in CRM data entry, lead tracking, and reporting.
• Comfortable working independently with minimal supervision and learning quickly about SAP solutions and customer needs.

Preferred Qualifications

• Bachelor’s Degree or Diploma in Business, Computer Studies, Marketing, or Communication Studies, or any related field.
• Exposure to enterprise technology or SAP ecosystem is advantageous.

ME: This is you

• An analytical and problem-solving consultant with the desire to develop your own skills and talents.
• An eloquent and extroverted person happy to support our pre-sales cycle.
• Passionate and determined while appreciating teamwork.
• Willing to take over responsibility and to make decisions.
• Able to lead a small team, with strong social and communication skills.

WE: That's us

• A great team of passionate consultants
• Strong personalities that are fair, open, and respectful to each other
• Attractive and competitive salary and package
• A company that continuously spends more than 6% of its revenue in the education of its employees

Please note that only shortlisted candidates (preferably local candidates) will be notified.