Salesforce QA Analyst — Enterprise Testing for Higher Ed

Talent

Subang Jaya

On-site

MYR 60,000 - 90,000

Full time

6 days ago

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Job summary

Talent in Malaysia is seeking an experienced Salesforce QA Analyst to join a large-scale Digital Projects team within a leading higher education institution. You will own end-to-end testing of Salesforce applications, enhancements, and integrations, ensuring quality and business outcomes.

In an Agile environment, you will work with Developers, Analysts, Product Owners and Project Managers to design test strategies, execute tests, manage defects, and drive reliable releases across the Salesforce

Qualifications

Commercial experience as Salesforce QA Analyst or similar.
Hands-on testing Salesforce CRM implementations, enhancements, and integrations.
Experience with STLC in Agile environments.
Ability to design test strategies, plans, and cases for Salesforce projects.
Familiarity with testing tools Jira, Azure DevOps, TestRail, Zephyr.
Knowledge of Salesforce integrations, REST/SOAP APIs, and data migration.

Responsibilities

Design, develop, and execute manual test cases across Salesforce platforms, including Sales Cloud, Service Cloud, and Experience Cloud.
Analyse requirements and acceptance criteria to create test plans, strategies, and scripts.
Perform functional, regression, system integration, end-to-end, and UAT testing across Salesforce implementations and releases.
Validate integrations with external systems, APIs, data migration, and third-party interfaces.
Identify, document, prioritise, and track defects; collaborate with developers to investigate issues and validate fixes.
Coordinate testing across environments and release cycles; provide regular updates on progress and deployment readiness.
Contribute to continuous improvement of Salesforce QA processes and regression suites.