Salesforce Operations & Invoicing Specialist

Pinpoint Asia; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

Pinpoint Asia is seeking an Operations Associate in Kuala Lumpur to handle invoicing, collections, and administrative reporting using Salesforce. The role focuses on hands-on improvement of current manual processes and partnering with the tech team to automate workflows.

The candidate should be detail-oriented with mid-level experience in invoicing or back-office support, fluent in Cantonese and English, and comfortable coordinating across regional teams. This is an on-site position in Malaysia.

Qualifications

• Fluent spoken Cantonese; written Cantonese not required.
• Strong English for regional coordination and reporting.
• Experience in invoicing, credit control or back-office support.
• Hands-on with Salesforce and Excel; eager to automate workflows.

Responsibilities

• Invoicing & cash flow management: process invoices via Salesforce and chase outstanding payments.
• Regional admin: manage portal submissions for Singapore and maintain revenue spreadsheets.
• Process mapping & automation support: document workflows and collaborate to build automated solutions.
• Cross-border coordination: daily check-ins with Hong Kong team and remote onboarding with senior staff.

Skills

Cantonese

English

Detail-oriented

Back-office operations

Tools

Salesforce

Excel

Xero

Job description

Pinpoint Asia is seeking an Operations Associate in Kuala Lumpur to handle invoicing, collections, and administrative reporting using Salesforce. The role focuses on hands-on improvement of current manual processes and partnering with the tech team to automate workflows.

The candidate should be detail-oriented with mid-level experience in invoicing or back-office support, fluent in Cantonese and English, and comfortable coordinating across regional teams. This is an on-site position in Malaysia.