Salesforce Enablement Lead — Digital Sales Transformation

Medtronic plc

Petaling Jaya

Hybrid

MYR 120,000 - 180,000

Full time

9 days ago

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Benefits offered by this job

Flexible Benefits Package

Medtronic Incentive Plan (MIP)

Job summary

Medtronic plc seeks a Salesforce Enablement Specialist in Petaling Jaya, Malaysia, to optimize Salesforce Sales Cloud, Service Cloud, and Agentforce within a hybrid work setup. You will partner with Sales, Marketing, and Commercial Excellence to drive digital capabilities and adoption across ANZ pipelines.

The role requires 4+ years in commercial technology or CRM, Jira experience, and strong stakeholder management.

Qualifications

Bachelor's Degree with 4+ years in commercial technology, CRM, or related field.
Experience supporting CRM platforms (Sales Cloud/Service Cloud) in commercial settings.
Experience partnering with stakeholders to define requirements and deliver tech solutions.
Experience working in Agile environments and using Jira.

Responsibilities

Identify opportunities to improve customer-facing processes through tech-enabled solutions.
Act as SME for Salesforce and Agentforce platforms, providing guidance and functional expertise.
Lead requirements gathering, design, and process optimization to boost sales effectiveness.
Drive adoption and continuous improvement of tech solutions through engagement, training, and enablement.
Facilitate Agile ceremonies to support project delivery.
Collaborate with tech, development, and vendor teams on scalable solutions and integrations.
Monitor usage and outcomes to identify value opportunities.
Stay informed on new Salesforce capabilities and digital technologies.