Sales Support Specialist - Precision & Process Focus

HomeKita; Kuala Lumpur; On-site; MYR 36,000 - 52,000; Full time

Job summary

HomeKita, a Malaysian one-stop home solutions platform, seeks a detail-oriented Sales Support Executive in the Admin Department. You will verify documents, submit cases into internal systems and agency portals, and ensure accuracy and timeliness in every submission.

Ideal candidates hold a Diploma or Bachelor's in a related field, with 1–3 years in Sales Support, Sales Administration, or Customer Service. Strong Excel/Word skills and organization are essential.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Marketing, Sales Management, or a related field.
• 1–3 years of relevant experience in Sales Support, Sales Administration, Customer Service, or a related role.
• Excellent attention to detail, accuracy, and strong organizational skills.

Responsibilities

• Verify and review all documents before case submission.
• Ensure documents are complete and compliant with vendor/agency requirements.
• Flag missing or incorrect information to Sales for correction.
• Submit verified cases into internal systems and agency portals.
• Ensure customer and product details are accurately entered.
• Monitor submission status and ensure timely case submissions.
• Perform double-checks to minimize data entry errors.
• Coordinate with Customer Support to ensure accurate information transfer.
• Maintain organized records of submitted cases and documents.

Skills

Attention to detail

Organizational skills

Communication skills

Microsoft Excel

Microsoft Word

Data management

Education

Diploma or Bachelor's Degree in Business Administration/Marketing/Sales Management or related field

Tools

Excel

Word

Online systems

Vendor portals

Job description

HomeKita, a Malaysian one-stop home solutions platform, seeks a detail-oriented Sales Support Executive in the Admin Department. You will verify documents, submit cases into internal systems and agency portals, and ensure accuracy and timeliness in every submission.

Ideal candidates hold a Diploma or Bachelor's in a related field, with 1–3 years in Sales Support, Sales Administration, or Customer Service. Strong Excel/Word skills and organization are essential.