Sales Support Specialist

Percetakan Tenaga Sdn. Bhd.; Kepong; On-site; MYR 2,500 - 4,200; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Job summary

Percetakan Tenaga Sdn. Bhd. in Kuala Lumpur is seeking a proactive Sales Coordination/Administrative support professional to assist the sales team and manage daily tasks. The role emphasizes organization, CRM updates, and timely communication with clients and internal departments.

Fresh graduates are welcome, and no prior experience is required, but strong interpersonal skills and a customer-first mindset are essential to success in a collaborative, team-oriented environment.

Qualifications

• Sales coordination or administrative experience is a plus but not required.
• Fluent in Mandarin and/or Cantonese to support interactions with Mandarin-speaking clients.
• Strong interpersonal and communication skills with a customer-first mindset.
• Team-oriented attitude.
• Self-motivated and able to work with minimal supervision.
• Proactive and organized.
• Basic computer literacy to manage daily tasks efficiently.
• Fresh graduates and entry-level candidates are welcome.

Responsibilities

• Provide comprehensive administrative and sales support to the sales team, including calendars, meetings, and sales documentation.
• Coordinate communication between sales, production, logistics, and external clients to ensure smooth operations.
• Assist in preparing sales proposals, quotations, and presentations with accuracy and company standards.
• Maintain and update CRM systems with accurate sales data and logs.
• Process sales orders and track progress from initiation to delivery, resolving discrepancies.
• Generate regular sales reports and analyses for management with key insights.
• Support the sales team in lead generation and follow-up processes.
• Organize and manage sales events, trade shows, and client meetings with logistics and materials.
• Handle incoming sales inquiries via phone and email and direct to the right person.
• Contribute to a positive team environment and participate in meetings.

Skills

Sales coordination

Interpersonal skills

Customer-first mindset

Team-oriented

Self-motivated

Proactive

Organized

Basic computer literacy

Fresh graduates welcome

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Sales coordination or administrative experience is a plus, but not required

Fluent in Mandarin and/or Cantonese to support business interactions with Mandarin-speaking clients

Strong interpersonal and communication skills with a customer-first mindset

Team-oriented attitude

Self-motivated and able to work with minimal supervision

Proactive and organized

Basic computer literacy required to manage daily tasks efficiently

Fresh graduates and entry-level candidates welcome

Requirement

• Sales coordination or administrative experience is a plus, but not required

• Fluent in Mandarin and/or Cantonese to support business interactions with Mandarin-speaking clients

• Strong interpersonal and communication skills with a customer-first mindset

• Team-oriented attitude

• Self-motivated and able to work with minimal supervision

• Proactive and organized

• Basic computer literacy required to manage daily tasks efficiently

• Fresh graduates and entry-level candidates welcome

Responsibility

• Provide comprehensive administrative and sales support to the sales team, including managing calendars, scheduling meetings, and preparing sales documentation.

• Coordinate and facilitate communication between the sales department, other internal departments (e.g., production, logistics), and external clients to ensure smooth operations.

• Assist in the preparation of sales proposals, quotations, and presentations, ensuring accuracy and adherence to company standards.

• Maintain and update customer relationship management (CRM) systems with accurate sales data, contact information, and interaction logs.

• Process sales orders, track their progress from initiation to delivery, and resolve any discrepancies or issues that may arise.

• Generate regular sales reports and performance analyses for management, highlighting key trends and insights.

• Support the sales team in lead generation activities, including research and initial outreach, and help manage follow-up processes.

• Organize and manage sales events, trade shows, and client meetings, including logistical arrangements and material preparation.

• Handle incoming sales inquiries via phone and email, directing them to the appropriate sales representative or department.

• Contribute to a positive and collaborative team environment by actively participating in team meetings and supporting colleagues.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance