Junior Sales Executive

Hock Soon Seng Sdn Bhd; Ipoh; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Job summary

Jora Malaysia is seeking an organized Administrative and Sales Support Assistant to back the sales team, manage order processing, and uphold accurate customer records.

You will coordinate end-to-end order cycles with logistics and finance, respond to inquiries in English, Mandarin, and Bahasa Malaysia, and prepare quotations and presentations as needed.

This role emphasizes teamwork with internal departments and external suppliers, aiming for smooth operations and strong client relationships.

Qualifications

• Provide comprehensive administrative and sales support to the sales team.
• Maintain and process sales orders and customer data with accuracy.
• Coordinate the order cycle with internal departments and external suppliers.
• Respond to customer inquiries via phone, email, and in person, escalating issues as needed.

Responsibilities

• Provide comprehensive administrative and sales support to the sales team, ensuring smooth daily operations and efficient workflow.
• Manage and process sales orders accurately and promptly, coordinating with relevant departments for timely delivery.
• Prepare sales quotations, proposals, and presentations, ensuring documentation is accurate and professional.
• Maintain and update customer databases and sales records, generating timely reports on activities and performance.
• Collaborate with the marketing team to keep sales materials up-to-date and available to the sales force.

Skills

Multilingual communication

Administrative support

Sales support

MS Office proficiency

Tools

Microsoft Office Suite

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Provide comprehensive administrative and sales support to the sales team.

Manage and maintain the sales database, ensuring accuracy and completeness of customer information, sales activities, and order history.

Coordinate the order processing cycle from receipt of order to delivery, liaising with internal departments (e.g., logistics, finance) and external suppliers to ensure timely fulfillment.

Act as a key point of contact for customer inquiries, providing prompt and professional responses via phone, email, and in person, and escalating issues as needed.

Maintain effective communication channels with clients, suppliers, and internal teams, ensuring smooth information flow and strong working relationships.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for document creation, data analysis, and presentation preparation.

Excellent verbal and written communication skills in English, Mandarin, and Bahasa Malaysia to effectively interact with a diverse customer base and internal stakeholders.

Demonstrated ability to provide effective sales support, including managing schedules, coordinating meetings, and handling correspondence.

Requirement

• Provide comprehensive administrative and sales support to the sales team.
• Manage and maintain the sales database, ensuring accuracy and completeness of customer information, sales activities, and order history.
• Coordinate the order processing cycle from receipt of order to delivery, liaising with internal departments (e.g., logistics, finance) and external suppliers to ensure timely fulfillment.
• Act as a key point of contact for customer inquiries, providing prompt and professional responses via phone, email, and in person, and escalating issues as needed.
• Maintain effective communication channels with clients, suppliers, and internal teams, ensuring smooth information flow and strong working relationships.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for document creation, data analysis, and presentation preparation.
• Excellent verbal and written communication skills in English, Mandarin, and Bahasa Malaysia to effectively interact with a diverse customer base and internal stakeholders.
• Demonstrated ability to provide effective sales support, including managing schedules, coordinating meetings, and handling correspondence.

Responsibility

• Provide comprehensive administrative and sales support to the sales team, ensuring smooth daily operations and efficient workflow.
• Manage and process sales orders accurately and promptly, from initial receipt to final fulfillment, coordinating with relevant departments to ensure timely delivery.
• Prepare sales quotations, proposals, and presentations, ensuring all documentation is accurate, professional, and aligned with company standards.
• Maintain and update customer databases and sales records, ensuring data integrity and providing timely reports on sales activities and performance metrics.
• Act as a primary point of contact for customer inquiries, providing excellent service and support, and escalating complex issues to the appropriate sales personnel.
• Collaborate with the marketing team to ensure sales materials are up-to-date and readily available to the sales force.
• Monitor inventory levels and liaise with the procurement team to ensure adequate stock of products to meet sales demands.
• Generate regular sales reports, analyzing data to identify trends, opportunities, and areas for improvement, and presenting findings to sales management.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave