Sales Support & Order Fulfillment Specialist

YEW LIAN TRADING CO.; Kuching; On-site; MYR 28,000 - 47,000; Full time

Job summary

YEW LIAN TRADING CO. is seeking a proactive Sales Support Assistant in Kuching to assist the sales team with enquiries, quotations, and order processing. You will coordinate with internal teams to ensure timely fulfilment and maintain accurate customer records.

The role requires basic Microsoft Office skills, 1–2 years of sales experience, and a willingness to learn. Mandarin ability is an advantage, with strong organization and follow-up skills to support efficient daily operations.

Qualifications

• Basic knowledge of Microsoft Office.
• 1–2 years of sales-related experience preferred.
• Ability to speak Mandarin is an advantage.
• Diligent, energetic and independent, with a willingness to learn.
• Ability to work on your own initiative and as part of a team.
• Strong organisational, communication and follow-up skills.

Responsibilities

• Attend to customer enquiries and requests for sales quotations.
• Assist with quotation preparation, order creation and order processing.
• Follow through on orders from processing to delivery and collection.
• Maintain accurate customer databases and inventory records.
• Provide general administrative support to ensure the smooth running of daily office operations.
• Coordinate with internal teams and relevant parties to support timely order fulfilment.
• Perform other ad hoc duties as required from time to time.

Skills

Sales experience

Mandarin language

Tools

Microsoft Office

Job description

YEW LIAN TRADING CO. is seeking a proactive Sales Support Assistant in Kuching to assist the sales team with enquiries, quotations, and order processing. You will coordinate with internal teams to ensure timely fulfilment and maintain accurate customer records.

The role requires basic Microsoft Office skills, 1–2 years of sales experience, and a willingness to learn. Mandarin ability is an advantage, with strong organization and follow-up skills to support efficient daily operations.