Sales Order & Fulfillment Specialist

KAYA RASA SDN. BHD.; Simpang Ampat; On-site; MYR 28,000 - 50,000; Full time

Job summary

KAYA RASA SDN. BHD. in Penang, Malaysia, is seeking a detail-oriented Sales Support Assistant to streamline order processing and customer communications. This role focuses on accurate documentation and proactive follow-up to ensure smooth order flow.

You will coordinate with warehouse and logistics, maintain customer records, and assist in sales reporting and collections, contributing to overall customer satisfaction.

Responsibilities

• Receive, process, and verify customer orders, quotations, invoices, and related sales documents.
• Coordinate with Warehouse and Logistics to ensure timely order fulfilment and delivery.
• Respond to customer enquiries and follow up on orders, complaints, and delivery status.
• Maintain accurate customer records, sales documents, and order tracking records.
• Assist in preparing sales reports and following up on outstanding payments.
• Provide administrative support to the Sales team and perform other ad-hoc duties as assigned.

Job description

KAYA RASA SDN. BHD. in Penang, Malaysia, is seeking a detail-oriented Sales Support Assistant to streamline order processing and customer communications. This role focuses on accurate documentation and proactive follow-up to ensure smooth order flow.

You will coordinate with warehouse and logistics, maintain customer records, and assist in sales reporting and collections, contributing to overall customer satisfaction.