Sales Support & Operations Coordinator

Nan Ya Hardware; Selangor; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

EPF

Health Insurance

Medical Leave

SOCSO

Job summary

Nan Ya Hardware is seeking an enthusiastic Sales Administrative Assistant to support the sales team in Malaysia. You will coordinate quotations, process orders, and manage sales documentation, while maintaining accurate customer databases and records.

The role includes scheduling meetings, organizing travel, and coordinating with marketing, logistics, and finance to ensure smooth operations. You will generate sales reports, analyze data for trends, handle inquiries with professionalism, and

Qualifications

• Assist the sales team in coordinating sales activities, including preparing quotations, processing orders, and managing sales documentation.
• Maintain and update the customer database and sales records accurately using data entry skills.
• Provide administrative support to the sales team, such as scheduling appointments, arranging meetings, and coordinating travel arrangements.
• Coordinate with internal departments, such as marketing, logistics, and finance, to ensure smooth sales operations and customer satisfaction.
• Prepare sales reports and analyze sales data to identify trends and opportunities for improvement.
• Handle customer inquiries and resolve issues promptly and professionally, ensuring a high level of customer service.
• Support the sales team in developing and implementing sales strategies to achieve sales targets.
• Assist in the organization of sales events, trade shows, and exhibitions to promote our products and services.
• Fresh graduates are encouraged to apply.

Responsibilities

• Provide administrative support to the sales team, including managing correspondence, scheduling meetings, and preparing presentations.
• Assist in the preparation of sales proposals, quotations, and contracts, ensuring accuracy and completeness.
• Coordinate sales activities, such as trade shows, product launches, and customer events.
• Maintain and update the customer database, ensuring accurate and current information.
• Generate sales reports and analyze sales data to identify trends and opportunities for improvement.
• Process sales orders and track shipments, ensuring timely delivery to customers.
• Handle customer inquiries and resolve complaints in a professional and efficient manner.
• Support the sales team in achieving sales targets by providing excellent customer service and administrative support.

Skills

Data entry

Administrative support

Quotation processing

Sales coordination

Customer service

Sales reporting

Travel coordination

Job description

Nan Ya Hardware is seeking an enthusiastic Sales Administrative Assistant to support the sales team in Malaysia. You will coordinate quotations, process orders, and manage sales documentation, while maintaining accurate customer databases and records.

The role includes scheduling meetings, organizing travel, and coordinating with marketing, logistics, and finance to ensure smooth operations. You will generate sales reports, analyze data for trends, handle inquiries with professionalism, and