Sales Operations & Data Coordinator

Hock Soon Seng Sdn Bhd; Ipoh; On-site; MYR 27,000 - 40,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Job summary

Hock Soon Seng Sdn Bhd in Ipoh is seeking an energetic Administrative and Sales Support to assist the sales team with day-to-day operations, data entry, and customer liaison. You will coordinate orders, prepare quotes, and maintain accurate client records.

Proficiency in MS Office and fluency in English, Mandarin, and Bahasa Malaysia are essential to serve a diverse client base and collaborate with internal teams on timely delivery and responsive service.

Qualifications

• Provide administrative and sales support to the sales team.
• Maintain customer databases and sales records with accuracy.
• Coordinate the order processing cycle from receipt to delivery and liaise with internal/external stakeholders.
• Serve as a primary contact for customer inquiries via phone, email, and in person.
• Communicate effectively with clients, suppliers, and internal teams.
• Proficient in MS Word, Excel, PowerPoint, Outlook for documents and analysis.
• Fluent in English, Mandarin, and Bahasa Malaysia to interact with diverse customers.

Responsibilities

• Provide comprehensive administrative and sales support to the sales team, ensuring smooth daily operations and efficient workflow.
• Manage and process sales orders accurately and promptly, coordinating with relevant departments to ensure timely delivery.
• Prepare sales quotations, proposals, and presentations, ensuring documentation is accurate and professional.
• Maintain and update customer databases and sales records, ensuring data integrity and timely reports.
• Act as a primary contact for customer inquiries, delivering excellent service and escalating complex issues as needed.
• Collaborate with marketing to keep sales materials up-to-date and accessible to the sales force.
• Monitor inventory levels and liaise with procurement to meet sales demands.
• Generate regular sales reports and present insights to sales management.

Skills

Administrative support

Sales support

Sales database management

Order processing

Customer service

MS Office

Languages

Tools

Microsoft Office

Job description

Hock Soon Seng Sdn Bhd in Ipoh is seeking an energetic Administrative and Sales Support to assist the sales team with day-to-day operations, data entry, and customer liaison. You will coordinate orders, prepare quotes, and maintain accurate client records.

Proficiency in MS Office and fluency in English, Mandarin, and Bahasa Malaysia are essential to serve a diverse client base and collaborate with internal teams on timely delivery and responsive service.