Sales Support & Logistics Coordinator

SING MAH MARKETING (KULAI); Kulai; On-site; MYR 39,000 - 61,000; Full time

Job summary

Jora Malaysia is hiring a Customer Service (Sales Support) cum Logistics Assistant to handle customer inquiries via phone, WhatsApp and email, prepare sales-related documents and coordinate with logistics teams to ensure timely deliveries.

The role involves order processing, follow-up, administrative duties, and providing after-sales support with professionalism. Applicants should be organised and proactive in a fast-paced environment.

Qualifications

• Customer service mindset and proactive communication
• Organised with attention to detail
• Team coordination and multitasking ability

Responsibilities

• Handle customer enquiries via phone, WhatsApp and email.
• Prepare quotations, sales orders, delivery orders and related documents.
• Process and follow up on customer orders and coordinate with Sales Team.
• Coordinate with warehouse and production teams to ensure orders are ready for delivery.
• Provide after-sales support and handle complaints professionally.
• Maintain accurate records of orders, deliveries and logistics activities.

Job description

Jora Malaysia is hiring a Customer Service (Sales Support) cum Logistics Assistant to handle customer inquiries via phone, WhatsApp and email, prepare sales-related documents and coordinate with logistics teams to ensure timely deliveries.

The role involves order processing, follow-up, administrative duties, and providing after-sales support with professionalism. Applicants should be organised and proactive in a fast-paced environment.