Sales Specialist (IT Services)

FUJIFILM Business Innovation Asia Pacific Pte Ltd (Malaysia Operations); Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

FUJIFILM Business Innovation Asia Pacific Malaysia is seeking an IT Services Sales Specialist to drive business growth by selling IT solutions and services. You will support Sales Teams and Customers through the sales process, translating business requirements into technical specs and contributing to revenue growth.

The role requires a 3+ year track record in IT services sales, strong networking knowledge, and the ability to work independently to meet targets.

Qualifications

• Bachelor’s degree in Telecommunication, IT, Computer Science, or Engineering.
• Minimum 3 years in IT services sales or related fields.
• Deep understanding of customers' business and technical requirements.
• Proficiency in WAN & LAN networking products (Switch, Wireless AP, Router).
• Strong understanding of IT solutions and hardware.
• Develop technical proposals, including solution specifications, diagrams, and cost estimates.
• Knowledge of managed IT services and IT solutions.
• Ability to work independently and achieve sales targets.
• Fluent in English, Bahasa Malaysia, and Mandarin for effective communication.

Responsibilities

• Deliver and achieve sales targets and KPI in ITES services sales.
• Collaborate with Sales team to uncover, qualify and propose technology services opportunities.
• Respond quickly and accurately to queries from stakeholders.
• Present statements of work and solution design documents clearly.
• Develop and maintain strong relationships with Customers, Sales, and FFBI operations teams.
• Provide consulting to customers where required.
• Assist with creation of proposals and tender responses.

Skills

Sales targets achievement

Customer requirements analysis

Negotiation

Independent work

Multilingual communication

Education

Bachelor’s degree in Telecommunication, IT, Computer Science, or Engineering

Tools

Networking hardware

WAN/LAN equipment

Server management tools

Job description

The IT Services Sales Specialist is responsible for driving business growth by selling IT solutions and services to clients. Providing support to Sales Teams and Customers during the sales process for IT services and range of solutions.

This role will manage and document the activities required in qualifying, scoping and translating the Customer’s business requirements into technical requirements and specifications. The role will provide technical inputs for proposals and bids and will actively contribute towards the revenue growth of FUJIFILM Business Innovation Malaysia.

Responsibilities:

• Deliver and achieve sales targets and assigned KPI in ITES services sales
• Actively working with the Sales team to uncover, qualify and propose technology services opportunities and solutions that add real value to FFBI customers.
• Queries from internal and external stakeholders are responded to quickly and accurately
• Articulate and present statement of works and solution design documents that are concise, well defined, and easily understood by FFBI customers.
• Develop and maintain strong professional working relationships with Customers, Sales staff, and FFBI operations teams
• Provide consulting to customers where required
• Assist with the creation of proposals and tender responses

Requirement:

• Bachelor’s degree in Telecommunication, IT, Computer Science, or Engineering.
• Minimum 3 years in IT services sales or related fields
• Deep understanding of customers' business and technical requirements, handling customer technical related issues.
• Proficiency in WAN & LAN networking products (Switch, Wireless Access Point, Router), AP, Endpoint Solutions, server management.
• Strong understanding of IT solutions and hardware.
• Develop technical proposals, including solution specifications, diagrams, and cost estimates.
• Knowledge of managed IT services and IT solutions
• Ability to work independently and achieve sales targets.
• Having relevant IT certification would be an added advantage.
  Fluent in English, Bahasa Malaysia, and Mandarin for effective communication.
  Capable of technical alignment, negotiation, and clarification with customers.

FUJIFILM Business Innovation is a leading company in the Document Services & Communications field, offering solutions and services to help customers resolve their business challenges. Underlying our solutions and services are our world-class office multifunction devices (MFD's), printers and production printers that we develop and manufacture for worldwide distribution.

A history of Innovation

In terms of innovation, FUJIFILM Business Innovation is no stranger, especially to the corporate sector. Spending an average of US$1.7 billion every year on research and development, new methods are conceived for creating, editing, copying, printing and transmitting information that is persuasive, useful and necessary for business processes to become more effective and efficient.

Extensive Product Range

With the industry’s broadest selection of hardware, software and services, FUJIFILM Business Innovation has led the way in enabling the sharing of ideas, knowledge and documents through easy conversion of these to an electronic format.

Customer Focus & Service Capability

FUJIFILM Business Innovation does not only sell products but also strives to help its customers to better utilize their knowledge of these products. As such, we take time to understand our customers’ work environment – people, processes and workflow – and then create solutions that uniquely fit their businesses, with the objective of optimizing knowledge sharing. Customer Satisfaction is pivotal to the Company’s business through the introduction of superior products and services that guarantee full satisfaction. FUJIFILM Business Innovation delivers the efficiency that customers have come to recognize and expect.

FUJIFILM Business Innovation is committed to developing 'greener' products that are better for the environment. We are ISO14001 certified.

We always felt a strong sense of pride in giving back to the community. By going back to basics, FUJIFILM Business Innovation Malaysia has constantly been supporting the local and regional community through its various charitable efforts. We find that the best way for us to reach out and assimilate deep into the hearts of all Malaysians is to think globally and act locally.