Implementation & Technical Engineer (Medical IT Solutions)

FUJIFILM (Malaysia) Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental Group

Hospital Insurance

Group Personal Accident

Job summary

FUJIFILM Malaysia is seeking a hybrid Implementation & Technical Engineer for Medical IT Solutions. You will deploy, integrate, and support Synapse Enterprise Imaging systems, including PACS, VNA, and 3D modules, while configuring server, storage, and network infrastructure to meet HIPAA/GDPR-like standards.

You’ll work with clients and internal teams on requirements, customize systems for clinical workflows, and maintain comprehensive deployment documentation.

Qualifications

• Diploma or bachelor’s degree in Computer Science, Information Technology, Biomedical Engineering, or related field.
• 2–3 years of healthcare IT systems experience preferred, with IT project management, system implementation, and support exposure.
• Proficient in server administration, storage, and VMware; strong understanding of clinical workflows.

Responsibilities

• Lead and support the installation and configuration of Synapse Enterprise Imaging systems at customer sites.
• Implement hardware infrastructure (servers, storage, networking) and software components.
• Configure systems to meet data security, redundancy, and regulatory compliance standards.
• Provide on-site and remote technical support during and after deployment phases.
• Perform preventive maintenance and health checks to ensure uptime.
• Troubleshoot and resolve issues involving DICOM, HL7, network, and system performance.
• Engage with clients to gather technical requirements and translate into configurations.
• Customize systems to meet clinical workflow and compliance needs.
• Maintain documentation of configurations, deployments, changes, and support logs.
• Contribute to knowledge bases, user guides, and support manuals.

Skills

PACS/RIS/VNA knowledge

DICOM/HL7 standards

Communication

Stakeholder management

Problem solving

Teamwork

Willingness to travel

Education

Diploma in Computer Science/IT/Biomedical Engineering

Bachelor’s degree in Computer Science/IT/Biomedical Engineering

Tools

VMware

Job description

Implementation & Technical Engineer (Medical IT Solutions)

The Implementation and Technical Engineer plays a hybrid role encompassing both project execution and technical support responsibilities. This position is vital in deploying, integrating, supporting, and maintaining FUJIFILM’s Synapse® Enterprise Imaging and other healthcare informatics solutions. The engineer will manage technical deployments, handle infrastructure setups, resolve complex system issues, and work collaboratively with clients and internal stakeholders to ensure successful implementation and long‑term system performance.

Job Responsibilities

1. System Deployment & Integration:
   • Lead and support the installation and configuration of Synapse® Enterprise Imaging systems, including PACS, VNA, and 3D modules at customer sites.
   • Implement hardware infrastructure (servers, storage, networking) and software components, ensuring compatibility with HIS/RIS and other clinical systems.
   • Configure systems to meet healthcare data security, redundancy, and regulatory compliance standards (e.g., HIPAA, GDPR).
2. Technical Support & Maintenance:
   • Provide on‑site and remote technical support during and post‑deployment phases.
   • Perform preventive maintenance and health checks on systems to ensure optimal uptime.
   • Troubleshoot and resolve technical issues involving DICOM, HL7, network, and system performance.
3. Client Engagement & Customization:
   • Engage directly with clients to gather technical requirements and translate them into effective configurations and solutions.
   • Customize systems to meet clinical workflow and compliance needs based on site‑specific requirements.
4. Documentation & Reporting:
   • Maintain accurate documentation of configurations, deployments, system changes, and support logs.
   • Contribute to internal knowledge bases, user guides, and support manuals.
   • Support technical reporting for compliance audits, project reviews, and service‑level agreements.

Stay up to date on Fujifilm Synapse® technologies, DICOM/HL7 standards, cybersecurity best practices, and healthcare informatics trends.

Participate in product and technical training sessions and support internal knowledge‑sharing.

Job Requirements

• Candidates must possess a Diploma or bachelor’s degree in Computer Science, Information Technology, Biomedical Engineering, or a related field.
• Preferable candidate with 2–3 years working experience in healthcare IT systems, with hands‑on experience in IT projects management, system implementation, technical support, and IT infrastructure.
• Proficient in server administration, storage solutions, and VMware.
• Strong understanding of PACS/RIS/VNA systems and clinical workflow integration.
• Familiarity with DICOM and HL7 standards.
• Excellent communication and stakeholder management.
• Strong problem‑solving and troubleshooting abilities.
• Team‑oriented with the ability to work independently when needed.
• Willingness to travel and support off‑site deployments.
• Flexibility for after‑hours support during critical implementations.

Perks and Benefits

• Medical
• Miscellaneous allowance
• Dental Group
• Hospital Insurance, Group Personal Accident

FUJIFILM Malaysia, a wholly‑owned subsidiary of FUJIFILM Asia Pacific Pte. Ltd., Singapore is well established with wide ranging products such as photo and electronic imaging, data storage media, graphic arts, medical, information systems and life science products for over 30 years in Malaysia.

Fujifilm’s main objective is to enhance customer relationships and serve all needs of Malaysian market to deliver higher customer satisfaction. Fujifilm is a forward looking organisation with a broad range of business activities that aims to exploit innovations in advanced technologies to maintain its leading position at the forefront of the imaging and information solution industries.

FUJIFILM Malaysia, a wholly‑owned subsidiary of FUJIFILM Asia Pacific Pte. Ltd., Singapore is well established with wide ranging products such as photo and electronic imaging, data storage media, graphic arts, medical, information systems and life science products for over 30 years in Malaysia.

Fujifilm’s main objective is to enhance customer relationships and serve all needs of Malaysian market to deliver higher customer satisfaction. Fujifilm is a forward looking organisation with a broad range of business activities that aims to exploit innovations in advanced technologies to maintain its leading position at the forefront of the imaging and information solution industries.