Sales Specialist, Aftermarket

SIME DARBY INDUSTRIAL SDN BHD; Subang Jaya; Presencial; MYR 60.000 - 120.000; Jornada completa

Descripción de la vacante

Sime Darby Industrial SDN BHD is seeking a proactive sales professional to grow revenue from heavy-equipment parts and services. You will manage customer relationships in your territory, identify equipment and service needs, and coordinate with internal service teams to ensure the right solutions are delivered.

The role emphasizes planning, CRM discipline, and proactive communication with customers. Travel to client sites is expected, supported by a structured sales process and campaigns.

Formación

• At least 2 years of experience in B2B sales or aftermarket sales.
• Experience in heavy equipment, automotive or related sectors is preferred.
• SPM, Diploma or equivalent practical experience.
• Strong customer communication, organisation, follow-up and negotiation skills.
• Comfortable using Microsoft Office and CRM systems.
• Valid driving licence and willingness to travel.

Responsabilidades

• Promote heavy equipment and after sales solutions to generate revenue.
• Develop and maintain relationships with customers in the territory.
• Plan coverage activities and log all sales activities in CRM regularly.
• Coordinate service quotations and repairs with the service department.
• Share market information and updates with customers.
• Assist collections for payment.

Conocimientos

B2B sales

Aftermarket sales

Parts sales

Service sales

Customer facing

Negotiation

Driving licence

Travel willingness

MS Office

Educación

SPM or Diploma

Herramientas

CRM systems

MS Office

Descripción del empleo

Join Sime Darby Industrial’s aftermarket sales team to grow customer revenue through heavy-equipment parts, servicing, maintenance solutions and related equipment offerings. You will manage relationships with customers in your territory, identify equipment and service needs, and coordinate with internal service teams to deliver the right solution.

Job Responsibilities:

Promote Sime Darby Industrial (SDI) Heavy equipment and After Sales Solution (Parts & Services) to generate revenue and profit.

Systematically plan for sales coverage activities for the assigned customer at the designated territory. All sales related activities are to be registered in SalesLink CRM on regular basis (daily or weekly).

Plan customer calls and ensure coverage is adequate as per PAR (required calls per year).

Responsible for promoting the Heavy equipment and Parts and Services Merchandising Program such as CSA and SOS with the results and recommendation for each program promptly presented to customers.

Promote any parts sales and service sales campaign launched by the SDI and ensure all customers are aware and understand the benefits of these campaigns.

Coordinate on service quotations and repair with service department.

Provide and share competitive market information as well as updates on changes in customer and market situation.

Assist to collections for payment.

Job Requirements:

At least 2 years of experience in B2B sales, aftermarket sales, parts sales, service sales, equipment rental or a related customer-facing role.

Experience in heavy equipment, automotive, construction, industrial products, fleet or machinery is preferred.

SPM, Diploma or equivalent practical experience.

Strong customer communication, organisation, follow-up and negotiation skills.

Comfortable using Microsoft Office and CRM systems.

Valid driving licence and willingness to travel for customer visits.

Mandarin is an advantage for dealing with Mandarin-speaking customers.

Sime Darby Industrial Division is one of the world’s largest Caterpillar dealer, with Caterpillar dealerships across more than 110 branches in 10 countries throughout the Asia Pacific region. As a business entity, Sime Darby Industrial is capable of offering a comprehensive variety of equipment and services, from sales of new machines, engines or used equipment to rental and providing the full range of product support and financing services.

Sime Darby Industrial Division is one of the world’s largest Caterpillar dealer, with Caterpillar dealerships across more than 110 branches in 10 countries throughout the Asia Pacific region. As a business entity, Sime Darby Industrial is capable of offering a comprehensive variety of equipment and services, from sales of new machines, engines or used equipment to rental and providing the full range of product support and financing services.