Sales Specialist

Asian Business Software Solutions Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Company Bonus

Company Activities/Events/Trip

Job summary

Asian Business Software Solutions (ABSS) is seeking a Sales Specialist to convert assigned customer accounts to active SaaS subscribers and manage renewals. The role emphasizes driving activations, achieving conversion targets, and maintaining a robust sales pipeline.

The ideal candidate has 1–2 years in sales or SaaS roles, with a proven track record in outbound sales and communications. English and Bahasa Malaysia proficiency is required to engage customers across platforms.

Qualifications

• 1–2 years in Sales, Telesales, SaaS Conversion or similar commercially driven roles.
• Proven track record of achieving conversion and sales targets in outbound sales.
• Experience with product demonstrations and renewals is advantageous.
• Familiar with accounting/payroll or B2B SaaS knowledge preferred.

Responsibilities

• Contact and follow up with assigned customer accounts through outbound calls and emails.
• Educate customers on SaaS benefits and sign-up process to enable conversion.
• Drive SaaS conversions and manage renewals for assigned accounts.
• Maintain accurate outbound activity records and update pipeline.
• Provide regular updates to the Team Manager on progress.

Skills

Sales experience

SaaS conversion

Outbound sales

Communication skills

English & Bahasa Malaysia

Job description

Asian Business Software Solutions (ABSS) — formerly known as MYOB South Asia — is a leading provider of business software to small and medium-sized businesses in Singapore, Malaysia, Hong Kong and across Asia. We are building a different kind of company. Whether we're creating new products or helping SMEs succeed, people at ABSS are builders and innovators at heart. Our teams are constantly iterating, solving problems, and working together to empower SMEs with trusted and reliable products.

About the role

The Sales Specialist is responsible for engaging with assigned ABSS customers with a primary focus on converting them to active SaaS subscribers. The role also encompasses renewals management to ensure customers remain on an active plan throughout the conversion process. The Sales Specialist plays a key role in driving SaaS activation and contributing to the team's overall conversion and sales targets.

Key responsibilities

• Contact and follow up with assigned customer accounts through outbound calls and emails
• Educate customers on the benefits of the SaaS platform and how it supports their business needs
• Walk customers through the product and sign‑up process to facilitate conversion
• Drive SaaS conversions and manage renewals for assigned customer accounts
• Handle objections and guide customers towards conversion
• Achieve sales targets as set by the business
• Manage and maintain accurate outbound activity records across internal platforms
• Ensure timely follow‑up on all leads and conversion opportunities
• Maintain an active and up‑to‑date pipeline of assigned accounts
• Provide regular updates to the Team Manager on activity progress and conversion status

About you

• Minimum 1–2 years of experience in Sales, Telesales, SaaS Conversion or a similar commercially driven role, preferably within a SaaS or technology environment
• Proven track record of achieving conversion and sales targets in an outbound sales environment
• Experience in product demonstrations and/or renewals management is an advantage
• Accounting, payroll knowledge and/or experience with B2B SaaS or cloud‑based solutions is preferred
• Comfortable working across various digital tools and platforms, with the ability to read and interpret performance data
• Strong communication and interpersonal skills with the ability to effectively manage customer interactions across all channels
• Good command of spoken and written English and Bahasa Malaysia is required

Perks and benefits

• Medical
• Dental
• Vision
• Company Bonus
• Company Activities/Events/Trip
• 20

Formally known as MYOB South Asia – Our purpose is to improve SME prosperity across Asia. We automate SME accounting, enabling our customers to run their business more efficiently & profitably, ensuring long‑term sustainable success.

We are building a different kind of company, whether we're creating new products or helping SMEs succeed, people at ABSS are builders and innovators at heart. Our Teams are constantly iterating, solving problems, and working together to empower SMEs.

Over 100,000 SMEs depend on ABSS products, we succeed when we help our customers grow their business. At ABSS you can play a key part in leading this movement.

Formally known as MYOB South Asia – Our purpose is to improve SME prosperity across Asia. We automate SME accounting, enabling our customers to run their business more efficiently & profitably, ensuring long‑term sustainable success.

We are building a different kind of company, whether we're creating new products or helping SMEs succeed, people at ABSS are builders and innovators at heart. Our Teams are constantly iterating, solving problems, and working together to empower SMEs.

Over 100,000 SMEs depend on ABSS products, we succeed when we help our customers grow their business. At ABSS you can play a key part in leading this movement.