SALES REPRESENTATIVE (NIBONG TEBAL)

CHJ Motors; Penang; On-site; MYR 28,000 - 42,000; Full time

Job summary

CHJ Motors in Penang, Malaysia is seeking a Sales Representative to open and close the showroom daily, maintain display bikes, and attend walk-in customers with excellent service. You will promote promotions, collect loan documents, issue receipts, and enter data into the CAD system, ensuring all paperwork is complete before delivery.

Weekly/monthly duties include following up with customers, stocking and catalog organization, event support, and replacement coverage when needed.

Responsibilities

• Open and close roller shutter daily and maintain branch cleanliness.
• Arrange and display motorcycles by brand and model.
• Attend to walk-in customers with good service.
• Promote latest promotions and meet customer needs.
• Process HP loan applications: collect documents, collect deposits, and input data into CAD system.
• Receive full down payment after loan approval and coordinate with Finance.
• For cash purchases: collect documents and deposit or full payment; handle invoicing and vehicle registration in MY Sikap.

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

1. Responsible to open and close the roller shutter door everyday

2. Responsible to monitor the cleanliness of branch and display bikes.

3. Responsible to arrange the display bikes according to the brand and model.

4. Attend and provide good customer service for every walk in customer.

5. Serve customers by promoting the latest promotion package and meeting customer needs.

6. For customer who purchase motorcycle by HP loan application, sales representative is responsible to:

Collect all required documents for the loan application from customer.

Collect minimum deposit amount from customer and pass to admin to issue booking receipt for customer.

Key in the customer information in CTOS Application Decisioning (CAD) System.

Once the loan application approved and motorcycle stock is available, inform customer and collect full downpayment amount from customer after received the agreement from Finance Department

7. For customer who purchase motorcycle by cash, sales representative is responsible to:

Collect required documents from customer and minimum deposit amount or full payment

settlement and pass to admin to do registration on MY Sikap system and issue invoice.

Make sure customer fill in CHJ Customer Profile form.

8. Before discharge motorcycle, sales representative is responsible to

Check engine chassis number, purchase petrol, prepare plate number and arrange for Pre-Delivery Inspection (PDI) with workshop.

Make sure all the documents including agreement are signed by customer.

9. Actively posting relevant advertisement on social media such as FB, Instagram and Whatsapp to attract more customers

10. Collect the contact number from every potential walk in customer in order to follow up.

11. Responsible to bank in the branch daily cash money into company account.

12. Responsible to do a daily follow up checklist if the individual sales target is not achieved.

B. Weekly Jobs

1. Follow up with the potential walk in customers who came to survey motorcycle price.

2. Follow up the loan status or motorcycle status for customers.

3. Check the condition of new arrived motorcycles to ensure that there is no scratches on the motorcycle and come with correct engine chassis number
4. Make sure the catalog in branch is arranged neatly and up to date.

C. Monthly Jobs

1. Follow up the motorcycle stock with Sales Manager.

2. Contact with the customer if the motorcycle stock not yet reached.

3. Order the basic needs such as plate number, plate board and others.

4. Make sure achieve both the monthly individual hire purchase sales target and quarterly individual hire purchase sales target units

D. Other Jobs (Supportive Task, Eg. Replacement)

1. Responsible to attend and support outdoor event when required.

2. Distribute the promotion flyers.

3. Replace other sales representatives when they are on leave or on medical leave at other branches.

4. Inform immediate superior if on medical leave or wish to apply leave.