Sales Operations Support (Order Management) - Mandarin Speaking

Accenture Southeast Asia; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Accenture Southeast Asia is seeking a capable supply chain professional to support key customer accounts in Kuala Lumpur. You will manage end-to-end supply chain activities, coordinate with cross-functional teams, and drive demand planning, inventory control, and on-time delivery.

Strong data analysis and stakeholder management are essential. Candidates should have at least two years of related experience, a relevant bachelor's degree, and hands-on experience with SAP or similar MRP systems.

Qualifications

• Bachelor's degree preferred.
• Minimum 2 years related experience are preferred.
• Strong communication and teamwork abilities.
• Proficient in Excel with the ability to analyze complex data.
• Experience in managing stakeholders and interacting directly with customers is required.
• Capable of quickly understanding issues and driving solutions.
• Experienced in operating SAP/ similar MRP systems.

Responsibilities

• Managed key customer accounts and oversaw the full supply chain process, including product planning, demand and supply, backlog, rebates, inventory, and daily logistics issues.
• Served as the main contact for global accounts, working with teams across supply, logistics, finance, and operations to handle supply requests and ensure smooth order delivery.
• Work closely with customers and supply teams to improve short-term demand forecast accuracy by understanding sales strategies, market trends, production plans, inventory, and sales data.
• Align customers and internal teams with business goals to drive growth and achieve targets.
• Responsible for revenue management, including accurate updates in the system, regular alignment with field teams and customers, rebate forecasting, payment and credit note handling, and ensuring audit compliance

Skills

Communication

Teamwork

Excel analysis

Stakeholder mgmt

Customer interaction

Education

Bachelor's degree

Tools

SAP/MRP

Job description

"

Candidate will be supporting account business operations with responsibilities such as:

• Managed key customer accounts and oversaw the full supply chain process, including product planning, demand and supply, backlog, rebates, inventory, and daily logistics issues.
• Served as the main contact for global accounts, working with teams across supply, logistics, finance, and operations to handle supply requests and ensure smooth order delivery.
• Work closely with customers and supply teams to improve short-term demand forecast accuracy by understanding sales strategies, market trends, production plans, inventory, and sales data.
• Align customers and internal teams with business goals to drive growth and achieve targets.
• Responsible for revenue management, including accurate updates in the system, regular alignment with field teams and customers, rebate forecasting, payment and credit note handling, and ensuring audit compliance

Required Skills and Qualifications

• Bachelor's degree preferred. Business, Economics or Supply Chain concentrations preferred
• Minimum 2 years related experience are preferred
• Strong communication and teamwork abilities
• Proficient in Excel with the ability to analyze complex data
• Experience in managing stakeholders and interacting directly with customers is required
• Capable of quickly understanding issues and driving solutions
• Experienced in operating SAP/ similar MRP systems

",