Sales Operations & Process Improvement Specialist

Primelay Flooring

Kajang

On-site

MYR 45,000 - 78,000

Full time

2 days ago

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Benefits offered by this job

EPF

SOCSO

medical leave and allowance

public holidays

free parking

Office-based role with cross-team expo

Job summary

Jora Malaysia is seeking a Sales Operations Coordinator to keep CRM records, sales pipeline data, and reporting dashboards accurate. You will coordinate inventory availability and delivery logistics with the warehouse team and maintain project lists and schedules while contacting customers for appointments.

Ideal candidates have 2+ years in sales operations or CRM/data management, strong Excel/Sheets skills, and an analytical mindset.

Qualifications

2+ years in sales operations, logistics coordination, or CRM/data management.
Strong with Excel/Google Sheets; CRM experience is a plus.
Analytical mindset, comfortable working with data and processes.
Good coordination and problem-solving skills.

Responsibilities

Maintain and update CRM records, sales pipeline data, and reporting dashboards.
Coordinate inventory availability and delivery logistics with the warehouse team.
Maintain project list, schedule, manage them & call customer for project appointment.
Track sales performance metrics and prepare reports for management.
Identify and help implement process improvements in the sales workflow.
Liaise between sales, warehouse, and logistics teams to resolve stock/delivery issues.