CRM & ERP Operations Specialist — Dynamics 365 & Power BI

PERSOL Workforce Solutions Malaysia Sdn Bhd; Puchong; Hybrid; MYR 45,000 - 56,000; Part time

Job summary

PERSOL Workforce Solutions Malaysia Sdn Bhd is seeking a capable CRM/ERP administrator for a 6-month maternity replacement contract in Malaysia. The role requires managing CRM/ERP systems to support daily operations, data governance, and user support.

Hybrid working arrangement based on approval, immediate start, and a salary of RM4,000–RM5,000 monthly, depending on experience and qualifications. You will also support Power BI reporting and data-driven insights.

Qualifications

• Bachelor's Degree in Information Systems, Business Information Technology, Business Administration, or related disciplines
• 2-5 years of experience in CRM/ERP administration, business systems support, or data governance
• Hands-on experience with Microsoft Dynamics AX / Dynamics 365
• Strong proficiency in Power BI, Power Query, Power Pivot, and Advanced Excel
• Detail-oriented with strong analytical and data management skills
• Candidates from any industry background are welcome to apply

Responsibilities

• Manage and maintain CRM & ERP systems to support daily business operations
• Act as the key coordinator for parts pricing updates, trade agreements, and system data governance
• Provide Level 2 support for Microsoft Dynamics AX/D365 and CRM users
• Monitor system performance, troubleshoot issues, and coordinate enhancement requests
• Maintain customer master data and ensure cross-system data accuracy
• Support Power BI dashboard updates and business reporting
• Manage machine listings, customer data mapping, and operational data integrity initiatives

Job description

PERSOL Workforce Solutions Malaysia Sdn Bhd is seeking a capable CRM/ERP administrator for a 6-month maternity replacement contract in Malaysia. The role requires managing CRM/ERP systems to support daily operations, data governance, and user support.

Hybrid working arrangement based on approval, immediate start, and a salary of RM4,000–RM5,000 monthly, depending on experience and qualifications. You will also support Power BI reporting and data-driven insights.