Sales Operations Administrator

Jobstreet Malaysia; Seberang Perai; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jora Malaysia is seeking an experienced Sales Administrator to manage end-to-end order processing in SAP and CRM. You will prepare confirmations, invoicing documents, and L/C requests, coordinating with Sales Managers and cross-functional teams to ensure smooth operations.

The role requires 3+ years in sales operations, strong SAP/CRM/MS Office skills, and solid knowledge of export and VAT regulations, with excellent English communication and a proactive, service-oriented approach.

Qualifications

• 3+ years of experience in sales administration, order management, or sales operations.
• Hands-on experience with SAP SD, CRM systems and MS Office.
• Knowledge of international sales processes, including export and VAT regulations.
• Excellent English communication and customer-focused mindset.
• Strong organizational, problem-solving and multitasking abilities.

Responsibilities

• Manage sales order processing in SAP and CRM from order creation through invoicing and handover to the Order Desk.
• Prepare order confirmations, down-payment invoices, trade finance documentation, and letter of credit requests.
• Communicate with customers and support payment follow-up until the first down payment is received.
• Maintain customer master data, credit information, and support customer portal administration.
• Partner with Sales Managers and cross-functional teams to ensure accurate order management and smooth sales operations.

Skills

SAP SD

CRM systems

Microsoft Office

Export & VAT knowledge

Education

Business qualification

Tools

SAP

Microsoft Excel

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Manage sales order processing in SAP and CRM, from order creation through initial invoicing and handover to the Order Desk.

Prepare order confirmations, down-payment invoices, trade finance documentation, and letter of credit requests.

Communicate with customers and support payment follow-up until the first down payment is received.

Maintain customer master data, credit information, and support customer portal administration.

Partner with Sales Managers and cross-functional teams to ensure accurate order management and smooth sales operations.

What you bring

A business qualification with at least 3 years of experience in sales administration, order management, or sales operations.

Strong hands-on experience with SAP (preferably SAP SD), CRM systems, and Microsoft Office applications.

Knowledge of international sales processes, including export and VAT regulations.

Excellent English communication skills with a customer-focused and service-oriented mindset.

Strong organizational, problem-solving, and multitasking abilities, with a proactive and collaborative approach to work.