Sales & Marketing Manager (Hotel)

ERMS Berhad; Subang Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

REN Wellness Retreat is seeking a seasoned sales and business development leader to drive corporate and B2B revenue, expand channels, and build strategic partnerships in Malaysia.

You will manage end-to-end sales processes, lead generation to closing, travel for client meetings, and mentor a sales team to achieve targets, with strong CRM and analytics capabilities.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Hospitality, or related field.
• At least 7 years of sales/business development experience in wellness, hospitality, tourism or healthcare.
• Proven track record of achieving sales targets and managing client relationships.
• Experience leading or supporting a sales team is preferred.
• Strong strategic thinking and negotiation abilities.
• Proficiency with CRM tools and sales analytics.
• Willingness to travel domestically and overseas for business.

Responsibilities

• Manage all escalated and corporate leads effectively to ensure timely response and customer satisfaction.
• Ensure follow-up actions are conducted within defined lead response timelines and status requirements.
• Execute the full sales funnel process from lead generation to closing with accurate data entries.
• Drive corporate and B2B sales activities to achieve revenue and growth targets.
• Develop, manage, and expand sales channels and strategic partnerships.
• Plan, coordinate, and participate in networking events, exhibitions, and business engagements.
• Build and maintain strong relationships with corporate clients, partners, and stakeholders.
• Contribute to development of product and package strategies to meet customer needs and market demand.
• Monitor and track sales pipeline performance, conversion rates, and revenue achievements.

Skills

Strategic thinking

Negotiation

Account management

Sales strategy

Lead generation

Travel

CRM tools

Sales analytics

Education

Bachelor’s degree

Tools

CRM tools

Job description

REN Wellness Retreat (by ERMS Berhad - a subsidiary of IJM Land), is a one-of-a-kind integrated Hospitality, Health and Wellness destination anchored Traditional & Complementary Medicine aspiring to enrich people’s lives in every way. REN aims to provide a luxurious nurturing haven for all, from Business Travelers to Holiday Makers, Athletes and Families.

Job Responsibilities

Manage all escalated and corporate leads effectively to ensure timely response and customer satisfaction.

Ensure follow-up actions are conducted within the defined lead response timelines and status requirements.

Execute the full sales funnel process from lead generation to closing while maintaining accurate sales data entries and records.

Drive corporate and B2B sales activities to achieve revenue and business growth targets.

Develop, manage, and expand sales channels and strategic partnerships to increase market reach and business opportunities.

Plan, coordinate, and participate in networking events, exhibitions, and business engagements to generate leads and strengthen client relationships.

Build and maintain strong relationships with corporate clients, partners, and key stakeholders.

Contribute to the development and enhancement of product and package strategies to meet customer needs and market demand.

Monitor and track sales pipeline performance, conversion rates, and revenue achievements through regular reporting.

Requirements

Bachelor’s degree in Business Administration, Marketing, Hospitality, or a related field.

At least 7 years of sales/business development experiences, preferably in wellness, hospitality, tourism or healthcare sectors.

Proven track record of achieving sales targets and managing client relationships.

Experience in leading or supporting a sales team is preferred.

Strong strategic thinking and negotiation abilities.

Proficiency with CRM tools and sales analytics.

Able to travel outstations/overseas for business purposes as required.

REN Wellness Retreat (by ERMS Berhad - a subsidiary of IJM Land), is a one-of-a-kind integrated Hospitality, Health and Wellness destination anchored Traditional & Complementary Medicine aspiring to enrich people’s lives in every way. REN aims to provide a luxurious nurturing haven for all, from Business Travelers to Holiday Makers, Athletes and Families.

The REN, we exemplify the virtues of integrity, compassion and a solid moral compass with a passion for a cause, service from the hearts with a constructive responsibility to prioritize the greater good over self-interest.

REN Wellness Retreat (by ERMS Berhad - a subsidiary of IJM Land), is a one-of-a-kind integrated Hospitality, Health and Wellness destination anchored Traditional & Complementary Medicine aspiring to enrich people’s lives in every way. REN aims to provide a luxurious nurturing haven for all, from Business Travelers to Holiday Makers, Athletes and Families.

The REN, we exemplify the virtues of integrity, compassion and a solid moral compass with a passion for a cause, service from the hearts with a constructive responsibility to prioritize the greater good over self-interest.