Sales & Marketing Executive

Sin Lian Wah Lighting Sdn Bhd; Kepong; On-site; MYR 33,000 - 60,000; Full time

Job summary

Sin Lian Wah Lighting Sdn. Bhd. in Kuala Lumpur is seeking a proactive Sales Support Executive to strengthen field sales, merchandising, and customer service.

You will conduct regular visits to assigned customers and outlets, coordinate with internal teams, and help execute promotions. You will monitor stock levels, assist in order processing and payments, build relationships with staff and customers, and contribute to market feedback and reporting.

Qualifications

• Proven sales support or merchandising experience preferred.
• Good communication and interpersonal skills are essential.
• Willingness to travel to outstation outlets when required.
• Familiarity with MS Excel/Word for reporting.
• Fresh graduates with interest in sales are welcome.

Responsibilities

• Visit assigned customers and outlets regularly to support sales and merchandising.
• Maintain relationships with staff, customers, and internal teams.
• Monitor stock levels and coordinate replenishment.
• Follow up on orders and ensure smooth processing, delivery and after-sales support.
• Support marketing activities and promotions, including product launches.
• Monitor competitors and provide market feedback to the company.
• Prepare outlet visit reports and sales updates in a timely manner.
• Assist in identifying sales opportunities and improving product visibility.
• Monitor customer payments and follow up with Accounts.
• Assist in opening new customer accounts and follow up on approvals.
• Perform other duties as assigned by supervisors or department head.

Skills

Good communication

Interpersonal skills

Travel readiness

Own transport

Microsoft Excel

Microsoft Word

Reporting

Teamwork

Independent

Willing to learn

Education

SPM or Diploma

Tools

Microsoft Excel

Microsoft Word

Job description

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Conduct regular visits to assigned customers, outlets, and outstation areas where required to support sales, marketing, and merchandising activities.

Build and maintain good working relationships with outlet staff, supervisors, promoters, customers, and internal sales teams to support business growth.

Monitor stock levels at outlets and follow up on replenishment needs to ensure sufficient product availability.

Follow up on customer orders and coordinate with the relevant internal departments to ensure smooth order processing, delivery, and after-sales support.

Support marketing and promotional activities, including new product launches, campaign execution, product setup, outlet activities, and sales-related events.

Monitor competitors’ products, pricing, promotions, display arrangements, and market activities, and provide useful feedback to the Company.

Prepare and submit outlet visit reports, sales updates, stock reports, reports, market feedback, and other required documentation in a timely manner.

Assist in identifying sales opportunities, improving product visibility, and supporting the Company’s sales and marketing strategies.

Monitor and follow up on customer payments, outstanding balances, and collection matters in coordination with the Accounts Department and sales team.

Assist in opening new customer accounts by collecting the required documents, coordinating with the internal team, and following up on approval status.

Perform any other ad hoc duties and responsibilities as may be assigned by your superiors or the department head from time to time.

Responsibilities

• Conduct regular visits to assigned customers, outlets, and outstation areas where required to support sales, marketing, and merchandising activities.

• Build and maintain good working relationships with outlet staff, supervisors, promoters, customers, and internal sales teams to support business growth.

• Monitor stock levels at outlets and follow up on replenishment needs to ensure sufficient product availability.

• Follow up on customer orders and coordinate with the relevant internal departments to ensure smooth order processing, delivery, and after-sales support.

• Support marketing and promotional activities, including new product launches, campaign execution, product setup, outlet activities, and sales-related events.

• Monitor competitors’ products, pricing, promotions, display arrangements, and market activities, and provide useful feedback to the Company.

• Prepare and submit outlet visit reports, sales updates, stock reports, reports, market feedback, and other required documentation in a timely manner.

• Assist in identifying sales opportunities, improving product visibility, and supporting the Company’s sales and marketing strategies.

• Monitor and follow up on customer payments, outstanding balances, and collection matters in coordination with the Accounts Department and sales team.

• Assist in opening new customer accounts by collecting the required documents, coordinating with the internal team, and following up on approval status.

• Perform any other ad hoc duties and responsibilities as may be assigned by your superiors or the department head from time to time.

Requirements

• Required language(s): Manda rin, English, and Bahasa Malaysia

• Candidate must possess at least SPM, Diploma, or equivalent

• At least 1–2 years of working experience in sales, merchandising, marketing support, or a related field is preferred

• Fresh graduates with strong interest in sales and marketing are encouraged to apply

• Good communication and interpersonal skills

• Responsible, proactive, and willing to learn

• Able to travel and visit outstation outlets/customers when required

• Possess own transport and a valid driving licence

• Basic knowledge of Microsoft Excel, Word, and reporting

• Able to work independently as well as in a team

• Previous working experience in the lighting and electrical industry will be an added advantage

Preferred Skills

• Sales support

• Outlet merchandising

• Customer follow-up

• Reporting and documentation

• Market feedback collection

• Order coordination

Company Overview

Sin Lian Wah Lighting Sdn. Bhd. (SLWL) is a trusted lighting and electrical solutions provider in Malaysia. We are committed to delivering quality products and reliable service to our customers while continuing to grow our sales channels and market presence.