Sales Manager (Shipping - US trade specialised)

Newstar Agencies Sdn Bhd; Klang City; On-site; MYR 48,000 - 72,000; Full time

Job summary

Newstar Agencies Sdn Bhd is seeking and expanding its shipping/logistics sales team to visit accounts, develop new customers, and solve client issues. The role focuses on expanding the customer base, monitoring market movements, and reporting weekly on potential and lost business.

Candidates should have at least 4 years of Shipping/Logistics sales experience, work independently, and adapt to changing business conditions.

Qualifications

• Minimum 4 years’ experience in Shipping/ Logistics sales.
• Ability to work independently with minimum supervision.
• Sensitive to change in business world
• Develop strategies when dealing with situations

Responsibilities

• Account visitation with weekly quota of visits.
• Develop new customers and expand customer base.
• Troubleshoot for customers and solve problems.
• Identify and target special equipment customers.
• Weekly reporting on new potential customers and lost businesses.
• Update trade desks on market rates; propose MMG rates for next month.
• Study and analyze competitors’ movements in the market.
• Report on new services launched by competitors.
• Update CRM with sales visitation.

Job description

Account visitation – specific numbers of account per week to be assigned

Developing new customer and to expand customer base

Problem solving and troubleshooting for customers

Identify and target special equipment customers

Weekly reporting on new potential customers/businesses and lost businesses

Rate filings with respective trade desks

To compile and update trade desks on market rates and to propose MMG rates for the following month

Market Coverage

Update market information to respective trade desks

To study and to analyze competitors’ movements in the market

To report on new services launched by competitors

CRM Update

Updating on the sales visitation

KPI:

Customer Development as per assigned quota ~ Expansion on long and short haul.

Market coverage:

o 20 accounts visits weekly

Rate filling accuracy ~ 90% accuracy

R/A Account follow up ~ minimum 30% support increase with R/A Accounts.

Telemarketing ~ monitor closely with SC with 10 accounts on telemarketing with sales lead follow up.

Expansion/Increase of 5 accounts for Category B Customers.

Increase and stabilize customer base on Reefer and OOG with 2 teus/month.

Lost Account Report ~ consolidate reasons of non-performing to assign lanes.

Requirements:

Minimum 4 years’ experience in Shipping/ Logistics sales.

Ability to work independently with minimum supervision.

Sensitive to change in business world

Develop strategies when dealing with situations