Sales Manager / Senior Manager (GoldNow)

Tomei Consolidated Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Staff Purchase

Sports Activity

Job summary

Tomei Consolidated Berhad is seeking a Sales Manager to lead growth, profitability and quality of all physical distribution channels. The role centers on building a large, productive agency force, recruiting agents, training them and driving sales across channels.

You will oversee face-to-face channels to meet revenue and market-share targets. The role focuses on 70% agency development, 20% other physical channels, and 10% strategy and leadership tasks with strong emphasis on compliance and

Qualifications

• Bachelor's degree in Business, Marketing or related field; MBA an advantage.
• 5–8 years of sales experience, including 3–4 years in a senior agency leadership role.
• Experience building and scaling an agency force with measurable results.

Responsibilities

• Prepare annual sales plan, budget and targets by channel, region and product line.
• Design and run agent recruitment engine including sourcing channels and campus pipelines.
• Set and deliver targets for recruitment and active agents; establish selection criteria.
• Recruit and develop agency leaders to build scalable structures.
• Own the agent development journey from onboarding to leadership programs.
• Drive activity management disciplines across agency units; track productivity KPIs.
• Deliver agency purchase targets and review performance for corrective action.
• Reduce agent turnover through clear career paths and a high-performance culture.
• Ensure compliance with regulatory requirements and CPD adherence.

Skills

Leadership

Sales leadership

Recruitment

Training

Analytical skills

Communication

Education

Bachelor's degree in Business/Marketing

MBA preferred

Job description

The Sales Manager owns the growth, profitability and quality of all physical (non-digital) distribution channels. The main focus is building a large, productive and compliant agency force. That covers recruiting agents, training them, lifting their productivity and driving agency sales. The role also oversees the other face-to-face channels so that together they meet the company's revenue, market share and customer-outcome targets. Indicative time split: about 70% agency development, 20% other physical channels, 10% strategy, reporting and leadership.

Key responsibilities

Prepare the annual sales plan, budget and targets by channel, region and product line; monitor market trends, competitor agency models and regulatory changes, and adjust strategy accordingly

Design and run a sustainable agent recruitment engine, including sourcing channels, referral programs, campus and career-switcher pipelines

Set and deliver targets for new agent recruitment and active new agents; establish selection criteria and assessment tools to improve recruit quality and reduce early attrition

Recruit and develop agency leaders (unit/group managers) to build scalable agency structures

Own the agent development journey end to end, including onboarding, product training, needs-based selling, and advanced and leadership programs

Build structured programs for new agents (first 90 days / first year) to drive early activation and persistency

Drive activity management disciplines (prospecting, appointments, fact-finding, closing) across all agency units; set and track productivity KPIs

Deliver agency overall purchase targets; review sales performance and take corrective action quickly

Reduce agent turnover through clear career paths, recognition, leadership quality and support; build a high-performance, ethical agency culture grounded in professionalism and customer trust

Ensure all physical sales activities comply with regulatory requirements; oversee agent registration, continuing professional development and code-of-conduct adherence

About you

Bachelor's degree in Business, Marketing or any related field. An MBA is an advantage.

At least 5-8 years of sales experience, including at least 3-4 years in a senior agency leadership role. Experience in precious metals is an advantage.

Proven record of building and scaling an agency force, with measurable results in recruitment, productivity and sales growth

Experience designing agent training programs and compensation/incentive schemes

Deep know-how in recruitment, activity management and leader development

Ability to inspire and energise large sales teams

Commercial and analytical skill; uses data to find gaps, forecast and make decisions

Confident communicator with agents, partners, senior management and the Board

Fluent in English and Bahasa Malaysia. Mandarin or other languages are an advantage.

About us

GoldNow by Tomei Group is a digital platform dedicated to offering a simple, secure, and Shariah-compliant way to own and manage high-purity gold. As part of Tomei Group, a trusted name in the gold industry, GoldNow is committed to providing users with a transparent and convenient platform experience for gold ownership.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Textiles, Clothing & Accessories 101-1,000 employees

Tomei Consolidated Berhad (692959-W) is an established jeweller since 1968 and is listed on Bursa Malaysia and since 2006. We are expertise in retail and manufacturing in gold and jewellery industry, has a current network of four retail brands - Tomei, Goldheart, Le Lumiere and De Beers with a total of more than 50 branches in Malaysia.

In Tomei, pioneering in product superiority and design creativity are our leads; making sustained efforts towards brand significance to gain customer’s trust are our priority; service excellence is our passion; and developing a progressive organization with dignity is our ultimate goal. We diligently live by our core values that are accountability, team work, integrity, and passion, in making our brand timeless and trusted.

With our current expansion, we are seeking for individual who is dynamic, result-oriented, proactive, has initiative, with good analytical and interpersonal skills to be part of our team.

Tomei Consolidated Berhad (692959-W) is an established jeweller since 1968 and is listed on Bursa Malaysia and since 2006. We are expertise in retail and manufacturing in gold and jewellery industry, has a current network of four retail brands - Tomei, Goldheart, Le Lumiere and De Beers with a total of more than 50 branches in Malaysia.

In Tomei, pioneering in product superiority and design creativity are our leads; making sustained efforts towards brand significance to gain customer’s trust are our priority; service excellence is our passion; and developing a progressive organization with dignity is our ultimate goal. We diligently live by our core values that are accountability, team work, integrity, and passion, in making our brand timeless and trusted.

With our current expansion, we are seeking for individual who is dynamic, result-oriented, proactive, has initiative, with good analytical and interpersonal skills to be part of our team.

Perks and benefits

• Medical Sports (e.g. Gym) Insurance Coverage
• Staff Purchase
• Sports Activit