Sales Executive (B2B & B2C)

Jin Huo Gold & Jewellery Industries (M) Sdn Bhd; Batu Kawan; On-site; MYR 45,000 - 89,000; Full time

Job summary

Jin Huo Gold & Jewellery Industries (M) Sdn Bhd in Malaysia is seeking an experienced Sales Executive to drive growth by developing new customer relationships, expanding market opportunities, and delivering excellent service. You will manage customer accounts, identify business opportunities, and contribute to achieving the company’s sales objectives.

This hands-on role requires ownership, strong communication, and the ability to travel within Malaysia.

Qualifications

• Minimum 3 years of relevant sales experience.
• Experience in the gold, jewellery, or precious metals industry is an added advantage.
• Excellent verbal and written communication skills with the ability to deliver persuasive proposals and negotiations.
• Self-motivated, proactive, adaptable and able to work independently while contributing as part of a team.
• Strong interpersonal, customer relationship management and customer service skills.
• Good organisational and time management skills with strong execution ability and attention to detail.
• Able to communicate effectively in Mandarin, English, and Bahasa Malaysia, both spoken and written.
• Willing to travel within Malaysia for customer visits and business activities.

Responsibilities

• Promote and sell the Company's products and services to achieve sales targets and drive business growth.
• Develop, manage, and expand new customer accounts while maintaining relationships with existing customers to enhance loyalty.
• Gather and analyse customer requirements, market trends, and competitor activities to provide insights to stakeholders.
• Analyse sales performance, prepare regular sales reports, and recommend improvements.
• Provide excellent after-sales service and follow-up support to ensure customer satisfaction and long-term relationships.
• Identify new market opportunities and competitive strategies to support business development.
• Conduct regular customer visits and meetings to understand needs and explore opportunities.

Skills

Sales experience

Customer relationships

Communication skills

Multilingual: Mandarin, English, BM

Job description

Jin Huo Gold & Jewellery Industries (M) Sdn. Bhd. was established in 1997 and is one of Malaysia's leading gold jewellery manufacturers and exporters. We specialise in the manufacturing of high-quality 10K, 14K, 18K, 21K, and 22K gold jewellery, serving both local and international markets with exceptional craftsmanship and quality.

We're looking for an experienced Sales Executive to drive business growth by developing new customer relationships, expanding market opportunities, and delivering excellent customer service. This is a hands-on role where you will manage customer accounts, identify new business opportunities, and contribute to achieving the Company's sales objectives.

If you enjoy taking ownership, building strong customer relationships, identifying business opportunities, and delivering results, we'd love to hear from you.

Key Responsibilities

• Promote and sell the Company's products and services to achieve sales targets and drive business growth.
• Develop, manage, and expand new customer accounts while maintaining strong relationships with existing customers to enhance customer loyalty and long-term business opportunities.
• Gather and analyse customer requirements, market trends, and competitor activities, providing valuable market insights and recommendations to internal and external stakeholders.
• Analyse sales performance, prepare regular sales reports, and recommend improvement strategies to enhance sales performance and operational efficiency.
• Provide excellent after-sales service and follow-up support to ensure customer satisfaction and build long-term business relationships.
• Identify new market opportunities and competitive strategies to support the Company's business development initiatives.
• Conduct regular customer visits and business meetings to understand customer needs, gather market feedback, and explore potential business opportunities.

What We're Looking For

• Minimum 3 years of relevant sales experience. Experience in the gold, jewellery, or precious metals industry will be an added advantage.
• Excellent verbal and written communication skills with the ability to deliver persuasive product presentations, business proposals, and sales negotiations.
• Self-motivated, proactive, adaptable, and able to work independently while contributing effectively as part of a team.
• Strong interpersonal, customer relationship management, and customer service skills.
• Good organisational and time management skills with strong execution ability and attention to detail.
• Able to communicate effectively in Mandarin, English, and Bahasa Malaysia, both spoken and written.
• Willing to travel within Malaysia for customer visits, business development, and related business activities.