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Carsem Malaysia is seeking an experienced Sales Manager in Ipoh, Malaysia, to drive growth in packaging and test services for OSAT customers. You will engage engineering, procurement and programme teams, identify opportunities, and expand revenue within existing accounts while pursuing new business opportunities.
You will liaise with the factory and customers to ensure successful product introductions, qualifications and transfers, with travel to customers as needed.
Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
Location: Ipoh, Perak, Malaysia, with travel to customers
Reports to: Head of Sales
Employment type: Full-time, permanent
Qualification: Degree in Engineering, Science or a related discipline; equivalent experience considered
Carsem is one of the world's established providers of semiconductor assembly, packaging and test services, supporting leading device manufacturers across automotive, industrial, power, AI and communications markets. Our portfolio spans advanced packaging technologies including wide bandgap devices such as Silicon Carbide and Gallium Nitride.
You know our industry. We will teach you the selling.
This role is designed for experienced semiconductor professionals — engineers, NPI and programme managers, field application engineers, quality and operations specialists — who have built their careers inside OSAT or semiconductor manufacturing and now want to move into a commercial, customer-facing career. Direct sales experience is not required.
If you have spent years working with customers on qualifications, product transfers, yield issues and delivery commitments, you already understand what our customers value and how our factory works. Those are the hardest parts to teach. We will provide structured support to develop the commercial skills, and you will be backed by our technical sales support and factory teams from day one.
Act as the primary point of contact for assigned customers, building trusted relationships across their engineering, procurement and programme teams
Understand each customer's roadmap and identify where Carsem's packaging and test capabilities can add value
Grow revenue within existing accounts by expanding into new products, packages and programmes
Identify and qualify new customer opportunities for our packaging and test services
Present Carsem's capabilities to prospective customers and convert qualification opportunities into production business
Build and maintain a healthy opportunity pipeline
Prepare quotations and proposals, and support RFQ and RFP submissions
Negotiate commercial terms, and manage customer agreements and NDAs with support from the wider team
Track pricing, margin and forecast accuracy for your accounts
Translate customer requirements into clear direction for our engineering, operations and planning teams
Coordinate new product introductions, qualifications and product transfers alongside technical teams
Lead customer review meetings, resolve escalations, and keep the factory informed of customer roadmaps
Represent Carsem at industry seminars, exhibitions and customer events
Solid experience in the semiconductor industry, ideally in an OSAT, IDM, foundry or semiconductor equipment environment
Working knowledge of assembly, packaging and test processes, and how they affect cost, quality and delivery
Experience working directly with customers, whether on qualifications, NPI, technical support, quality issues or programme delivery
Strong communication skills and the confidence to present to and negotiate with senior stakeholders
Commercial curiosity: a genuine interest in revenue, pricing and winning business, not only in solving technical problems
Willingness to be based in Ipoh and to travel to customers
Previous sales, business development or key account management experience
Exposure to power semiconductors or wide bandgap technologies such as SiC and GaN
Experience with automotive, industrial, AI or communications customers
Additional languages, particularly Mandarin, given our international customer base