Sales Manager / Executive

WebBeds; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

WebBeds is a leading global accommodation supplier to the travel industry, providing hotels, transfers, tours, and APIs. The Sales Manager/Executive will build revenue from new and existing clients, forecast business needs, and implement sales strategies to meet targets while ensuring high customer satisfaction.

Key responsibilities include developing sales strategies, managing client portfolios, training clients on WebBeds’ platform, and driving API integrations with technology partners.

Qualifications

• Bachelor's degree is required.
• 3–5 years of sales experience, preferably in travel, hospitality or B2B distribution.
• Strong understanding of the B2B travel industry and online booking platforms.
• Excellent negotiation, communication, and relationship-building skills.
• Proficiency in CRM software and MS Office applications.

Responsibilities

• Develop and execute sales strategies to achieve revenue targets and drive business growth.
• Acquire, manage, and grow relationships with travel trade partners; upsell and cross-sell.
• Prepare regular sales reports, forecasts, and performance analysis.

Skills

Negotiation

Communication

Relationship building

CRM software

MS Office

Education

Bachelor's degree in business, Sales, Hospitality, or related field

Tools

CRM software

MS Office

Job description

About WebBeds WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 4.5bn search requests daily We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.

What will you do on your journey with WebBeds?

The Sales Manager /Executivewill create sales revenue from new and existing clients and maintaining strong business relationship with clients. This includes accurately forecasting business and market needs, formulating and implementing sales strategy, and achieving sales targets, while ensuring high customer satisfaction.

Key elements to this role include, but not limited to:

Sales Strategy & Performance

• Develop and execute sales strategies to achieve revenue targets and drive business growth.
• Monitor performance against targets and implement action plans to close gaps.
• Identify new business opportunities and expand market presence within assigned territories.

Client Acquisition & Account Management

• Acquire, manage, and grow relationships with travel trade partners (agencies, tour operators, wholesalers, tech partners).
• Manage a portfolio of clients, focusing on retention, upselling, and cross-selling opportunities.
• Train clients on WebBeds' platform and encourage adoption of online tools and services.
• Drive API business and support integration with technology partners.

Market Intelligence & Reporting

• Conduct market research to identify trends, competitor activity, and customer needs.
• Prepare regular sales reports, forecasts, and performance analysis.
• Track competition and provide market intelligence to support decision-making.

Cross-functional Collaboration

• Work closely with internal teams (contracting, marketing, operations, tech support, finance) to optimize service delivery.
• Provide market feedback & recommend suitable products to the contracting team.
• Support client onboarding, integration, issue resolution, and payment processes.

Representation & Networking

• Represent WebBeds at industry events, trade shows, and networking platforms to build pipeline and partnerships.

The skills we would love to see in your suitcase!

Essential Skills & Experience

• Bachelor's degree in business, Sales, Hospitality, or a related field.
• Minimum of 3-5 years of experience in sales, preferably in the travel, hospitality, or B2B distribution sector.
• Strong understanding of the B2B travel industry and online booking platforms.
• Excellent negotiation, communication, and relationship-building skills.
• Ability to work independently, manage multiple priorities, and adapt to a fast-paced environment.
• Proficiency in CRM software and MS Office applications.

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

International highly skilled group of experts from all around the globe

Dynamic environment with the chance to grow, influence & impact change

Disruptive, fast-growing market leader within travel & endless possibilities

Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business atwww.webbeds.com [http://www.webbeds.com/] -#LI-Hybrid