Business Development Manager, SEA - SME Business

Flight Centre Careers Job Listings; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Flight Centre Travel Group is seeking a Business Development Manager for SME segments in Malaysia. You will drive end-to-end sales, build strategic SME relationships, and leverage a robust tech platform to win and grow business travel accounts.

Join a fast-moving growth company that rewards top performers with uncapped earning potential and strong career progression within FCM and Flight Centre Travel Group.

Qualifications

• 5+ years of B2B sales experience, travel industry a plus.
• Strong relationship-builder with strategic thinking.
• Self-motivated, independent and results-driven.
• Excellent presentation and communication skills.
• Proficient in CRM systems like Salesforce and Microsoft Office.

Responsibilities

• Achieve monthly, quarterly, and annual sales targets.
• Develop and execute plans to target SME prospects.
• Identify new business opportunities through cold-calling and networking.
• Represent FCM to decision-makers and create new sales opportunities.
• Deliver compelling proposals and responses to RFPs.
• Maintain pipeline and forecast revenue accurately.
• Handover closed deals to account management with key details.

Skills

B2B sales

Relationship building

Communication

CRM (Salesforce)

Presentations

Travel industry knowledge

Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

Business Development Manager - SME | Your Next Big Win Starts Here.

Love travel and love winning? Are you a driven sales professional ready to join a fast-moving growth company transforming the way the world's businesses travel?

At FCM, we combine cutting-edge technology with a people-centric mindset to transform our clients' travel programmes. Globally & locally connected, fun & energetic, flexible, and a little unconventional; that's our FCM way!

About the Opportunity

With the continued growth and expansion of our SME team across Asia, we have a brand new headcount for a Business Development Manager to help us capture this exciting market segment. You'll be at the forefront of acquiring SME companies and helping them discover smarter, simpler ways to manage travel with FCM.

We are looking for an ambitious top seller, a relationship builder and strategic thinker ready to make a real impact in a highly visible role. With Bid Management & Marketing support, a powerful tech platform and a customer obsessed team behind you, you'll own the end-to-end sales journey and be positioned for success.

This role offers an attractive compensation with uncapped earning potential, recognition opportunities for top performers (e.g. Flight Centre Travel Group's Global Gathering), and career advancement for those who thrive in a fast and dynamic environment.

What You Will Do

• Smash your monthly, quarterly, and annual sales and total transaction value (TTV) targets
• Develop and execute strategic sales plans to target key SME prospects
• Identify, evaluate and prioritise new business opportunities using cold-calling, networking and creative prospecting
• Be the ambassador of FCM and represent us when meeting key decision-makers to create new sales opportunities
• Use a 'challenger sales' methodology, delivering strong sales presentations with passion and conviction
• Write value-driven customer proposals and create professional responses to RFPs that maximize win-rates
• Maintain a strong pipeline and accurately forecast projected sales revenue
• Complete seamless handovers of closed sales to account management, providing key details to maximize TTV
• Collaborate with Finance, Operations, Product, and HR teams to resolve client-related matters
• Consistently use Salesforce CRM to manage activity, analyze performance and identify areas for improvement

Who We're Looking For

• 5+ years' solid track record in successful B2B sales (travel industry experience is a plus)
• A relationship builder who connects authentically and develops strategic-level relationships
• Self-motivated and independent with strong interpersonal skills and a hunger for success
• Confident presenter who delivers engaging product demonstrations
• Strong communication and persuasion skills—both written and verbal
• Sound commercial knowledge with ability to analyze financial data and build value-driven business cases
• Multi-tasker who communicates effectively in a fast-paced environment
• Proficient in Microsoft Office and Salesforce.com (or similar CRM)
• A passion for travel and the travel industry

Our FCM Difference

We are fiercely proud of our company culture. Our employees are difference makers and here, you will find:

• We are an inclusive bunch and encourage you to come as you are. Enjoy the freedom to be brilliantly yourself
• Work life Balance: We believe in “No Leave = No Life” so have your own travel adventures with paid annual leave and access travel industry perks
• Celebrate wins at legendary Buzz Nights and our top performers attend our mind blowing annual Global Gathering event
• Brightness of Future - Advance your career locally or globally

At FCM, we're unconventional, always flexible, and globally connected. Come as you are, dream outrageously big, and help us transform the world of business travel.