Sales Manager

ERMS Berhad; Subang Jaya; On-site; MYR 180,000 - 280,000; Full time

Job summary

REN Wellness Retreat, part of ERMS Berhad and IJM Land, seeks a seasoned sales and business development professional to lead corporate and B2B initiatives, manage key accounts, and expand strategic partnerships across wellness, hospitality, and healthcare sectors.

The role requires a bachelor’s degree and at least seven years of sales experience, proven ability to hit targets, strong negotiation skills, and proficiency with CRM tools and analytics.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Hospitality, or a related field.
• At least 7 years of sales/business development experience in wellness, hospitality, tourism or healthcare sectors.
• Proven track record of achieving sales targets and managing client relationships.
• Experience leading or supporting a sales team.
• Strong strategic thinking and negotiation abilities.
• Proficiency with CRM tools and sales analytics.

Responsibilities

• Manage escalated and corporate leads effectively to ensure timely response and customer satisfaction.
• Ensure follow-up actions are conducted within the defined lead response timelines and status requirements.
• Execute the full sales funnel process from lead generation to closing while maintaining accurate sales data entries and records.
• Drive corporate and B2B sales activities to achieve revenue and business growth targets.
• Develop, manage, and expand sales channels and strategic partnerships to increase market reach and business opportunities.
• Plan, coordinate, and participate in networking events, exhibitions, and business engagements to generate leads and strengthen client relationships.
• Build and maintain strong relationships with corporate clients, partners, and key stakeholders.
• Contribute to the development and enhancement of product and package strategies to meet customer needs and market demand.
• Monitor and track sales pipeline performance, conversion rates, and revenue achievements through regular reporting.

Skills

Lead management

CRM proficiency

Negotiation

Strategic planning

Sales analytics

Education

Bachelor’s degree in Business Administration, Marketing, Hospitality, or related field

Tools

CRM tools

Job description

REN Wellness Retreat (by ERMS Berhad - a subsidiary of IJM Land), is a one-of-a-kind integrated Hospitality, Health and Wellness destination anchored Traditional & Complementary Medicine aspiring to enrich people’s lives in every way. REN aims to provide a luxurious nurturing haven for all, from Business Travelers to Holiday Makers, Athletes and Families.

Job Responsibilities

Manage all escalated and corporate leads effectively to ensure timely response and customer satisfaction.

Ensure follow-up actions are conducted within the defined lead response timelines and status requirements.

Execute the full sales funnel process from lead generation to closing while maintaining accurate sales data entries and records.

Drive corporate and B2B sales activities to achieve revenue and business growth targets.

Develop, manage, and expand sales channels and strategic partnerships to increase market reach and business opportunities.

Plan, coordinate, and participate in networking events, exhibitions, and business engagements to generate leads and strengthen client relationships.

Build and maintain strong relationships with corporate clients, partners, and key stakeholders.

Contribute to the development and enhancement of product and package strategies to meet customer needs and market demand.

Monitor and track sales pipeline performance, conversion rates, and revenue achievements through regular reporting.

Requirements

Bachelor’s degree in Business Administration, Marketing, Hospitality, or a related field.

At least 7 years of sales/business development experiences, preferably in wellness, hospitality, tourism or healthcare sectors.

Proven track record of achieving sales targets and managing client relationships.

Experience in leading or supporting a sales team is preferred.

Strong strategic thinking and negotiation abilities.

Proficiency with CRM tools and sales analytics.

Able to travel outstations/overseas for business purposes as required.

REN Wellness Retreat (by ERMS Berhad - a subsidiary of IJM Land), is a one-of-a-kind integrated Hospitality, Health and Wellness destination anchored Traditional & Complementary Medicine aspiring to enrich people’s lives in every way. REN aims to provide a luxurious nurturing haven for all, from Business Travelers to Holiday Makers, Athletes and Families.

The REN, we exemplify the virtues of integrity, compassion and a solid moral compass with a passion for a cause, service from the hearts with a constructive responsibility to prioritize the greater good over self-interest.

REN Wellness Retreat (by ERMS Berhad - a subsidiary of IJM Land), is a one-of-a-kind integrated Hospitality, Health and Wellness destination anchored Traditional & Complementary Medicine aspiring to enrich people’s lives in every way. REN aims to provide a luxurious nurturing haven for all, from Business Travelers to Holiday Makers, Athletes and Families.

The REN, we exemplify the virtues of integrity, compassion and a solid moral compass with a passion for a cause, service from the hearts with a constructive responsibility to prioritize the greater good over self-interest.