SALES MANAGER

Oasia Suites Kuala Lumpur (wholly owned by Pinehigh Development Sdn Bhd); Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

Oasia Suites Kuala Lumpur is seeking a proactive Sales Associate to represent the hotel with high standards of grooming and professional conduct. You will carry out daily sales activities including telemarketing, sales calls, hotel visits, client entertainment and virtual presentations to showcase our products and services.

You will identify new leads, build relationships with clients, coordinate site visits, and ensure timely responses.

Qualifications

• Degree or diploma in Sales & Marketing, Hospitality, Business, or related field.
• Minimum 3 years of sales experience, preferably in hospitality.
• Excellent communication, interpersonal, networking and organizational skills.

Responsibilities

• Identify and generate new sales leads, establish new accounts, and expand the client base.
• Build and maintain strong relationships with existing clients through regular sales calls and site inspections.
• Respond promptly to leads and inquiries with suitable solutions.
• Demonstrate proficiency in using company systems and sales tools (PMS, CRM, loyalty programs).
• Provide timely updates to supervisors on sales activities and market insights.
• Review account portfolios and present analyses with action plans to management.
• Ensure compliance with statutory regulations and SOPs.

Skills

Communication

Interpersonal skills

Networking

Organizational skills

Negotiation

Presentation skills

Education

Diploma/Degree in Sales & Marketing, Hospitality, Business

Tools

Property Management System

CRM System

Booker Loyalty Programs

Job description

Represent the hotel professionally by maintaining high standards of grooming, conduct, and the ability to present hotel products and services effectively. Carry out daily sales activities including telemarketing, sales calls, hotel visits, client entertainment, and virtual presentations.

Key responsibilities

• Identify and generate new sales leads, establish new accounts, and expand the client base


• Build and maintain strong relationships with existing clients through regular sales calls and site inspections to foster loyalty


• Respond promptly to leads and enquiries with suitable solutions


• Demonstrate proficiency in using various company systems and sales tools, such as the property management system, customer relationship management system, and booker loyalty programs where applicable


• Provide timely updates to supervisors and team members on sales activities and market insights


• Review account portfolios regularly and present analysis with recommended action plans to management


• Ensure compliance with statutory regulations and internal guidelines/SOPs

About you

• Diploma or Degree in Sales & Marketing, Hospitality, Business, or a related field


• Minimum 3 years of relevant experience in sales, preferably within the hospitality industry


• Excellent communication, interpersonal, networking and organizational skills


• Strong negotiation and presentation skills


• Able to work well under pressure in a fast-paced environment

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), an international hospitality owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited.Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group. Far East Hospitality owns more than 10 hospitality assets and operate a combined portfolio of 12 unique and complementary brands of hotels, serviced residences and apartment hotels with more than 17,000 rooms under management across in ten countries.