Senior Sales Manager

Iconic Marjorie Hotel, a Tribute Portfolio; Bayan Lepas; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Career advancement

Training programmes

Employee discounts on facilities

Wellness initiatives

Recognition programmes

Job summary

Iconic Marjorie Hotel, a Tribute Portfolio, in Bayan Lepas Penang seeks a Senior Sales Manager to drive revenue growth, lead sales initiatives, and manage key corporate and leisure accounts from a base in Bayan Lepas Penang. You will shape the sales strategy, mentor junior staff, and coordinate with operations to ensure service excellence.

The role requires 5–7+ years in hospitality sales, proven targets achievement, and strong leadership.

Qualifications

• Requires proven hospitality sales experience and a track record of meeting revenue targets.
• Strong relationship-building and communication skills with diverse stakeholders.
• Proficiency in hotel management systems and MS Office; experience with proposals and contracts.

Responsibilities

• Develop and implement comprehensive sales strategies to achieve hotel revenue targets across all market segments.
• Identify, cultivate, and manage relationships with key corporate clients, travel agencies, and distribution partners.
• Prepare and present compelling sales proposals and bids to potential clients and corporate accounts.
• Monitor market trends, competitor activity and industry developments to identify new business opportunities.
• Collaborate with marketing to create targeted promotional campaigns and sales initiatives.
• Oversee contract preparation, negotiate terms, and ensure compliance with hotel policies.

Skills

Sales experience

Relationship-building

Communication

Leadership

Time management

MS Office

Hotel management systems

Presentation skills

Strategic thinking

Tools

Hotel management software

CRM software

Data analysis tools

Job description

About us

Iconic Marjorie Hotel, a Tribute Portfolio, is a distinguished hospitality establishment committed to delivering exceptional guest experiences and world-class service. As part of the Tribute Portfolio collection, we pride ourselves on our unique character, personalised service, and dedication to excellence. Our hotel serves as a premier destination in Bayan Lepas Penang, offering guests a sophisticated blend of comfort, culture, and contemporary hospitality.

About the role

We are seeking a Senior Sales Manager to join our team at Iconic Marjorie Hotel, a Tribute Portfolio on a full-time basis. This role is based in Bayan Lepas Penang and represents a key strategic position within our sales and revenue management function. As Senior Sales Manager, you will drive revenue growth, lead our sales initiatives, and oversee the development and management of key corporate and leisure accounts. This position is crucial to achieving our business objectives and maintaining our competitive advantage in the hospitality market.

Key responsibilities

• Develop and implement comprehensive sales strategies to achieve hotel revenue targets across all market segments
• Identify, cultivate, and manage relationships with key corporate clients, travel agencies, tour operators, and other distribution partners
• Prepare and present compelling sales proposals and bids to potential clients and corporate accounts
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities
• Collaborate with the marketing team to create targeted promotional campaigns and sales initiatives
• Oversee the preparation of contracts, negotiate terms, and ensure compliance with hotel policies and procedures
• Manage and mentor junior sales team members, providing guidance, training, and performance feedback
• Maintain accurate and detailed sales records, forecasts, and reports using hotel management systems
• Attend industry events, conferences, and networking functions to promote the hotel and generate leads
• Coordinate with operations and front office teams to ensure seamless delivery of services to contracted clients
• Analyse sales performance metrics and provide strategic recommendations to senior management

What we’re looking for

• Minimum 5-7 years of proven sales experience in the hospitality industry, preferably in a hotel or resort environment
• Demonstrated success in achieving and exceeding sales targets and revenue goals
• Strong understanding of hotel operations, revenue management, and distribution channels
• Excellent relationship-building and communication skills, with the ability to engage effectively with diverse stakeholders
• Proficiency in hotel management systems and Microsoft Office applications
• Knowledge of the Penang tourism market and familiarity with key corporate and leisure segments
• Ability to work independently whilst also thriving as part of a collaborative team environment
• Strong organisational and time-management skills with the ability to handle multiple accounts simultaneously
• Fluency in English is essential; proficiency in or other regional languages is advantageous
• Proven track record of leading and developing sales teams
• Presentation skills and confidence in engaging with senior-level clients and decision-makers

What we offer

• Iconic Marjorie Hotel, a Tribute Portfolio, is committed to supporting the professional growth and well-being of our team members. We offer a competitive compensation package that reflects your experience and contributions.
• Our benefits include opportunities for career advancement within a prestigious hotel group, professional development and training programmes to enhance your sales and leadership capabilities, and a supportive work environment that values excellence and innovation.
• We also provide employee discounts on hotel facilities and services, recognition programmes for outstanding performance, and access to wellness initiatives designed to support wellbeing.
• We believe in fostering a positive workplace culture where your contributions are valued and your career aspirations are nurtured.