Sales Manager

Goh Brothers Cars Sdn Bhd; Ipoh; On-site; MYR 60,000 - 120,000; Full time

Job summary

Goh Brothers Cars Sdn Bhd is seeking an experienced Sales Manager to lead the dealership's sales team and drive performance. You will plan and oversee all sales activities, ensuring targets are met while delivering excellent customer experiences in the showroom.

The role emphasizes leadership, strategic thinking, and hands-on coaching to improve product knowledge, negotiation, and customer service. A valid driving licence is required, and automotive/EV experience is a plus.

Qualifications

• Minimum 1–3 years of sales experience with team supervision or leadership.
• Automotive/EV industry experience preferred.
• Fresh candidates with strong sales and leadership experience may apply.
• Strong leadership, communication, negotiation, and interpersonal skills.
• Target-driven, proactive, and able to motivate and manage a sales team.
• Able to work independently and under pressure in a target-driven environment.
• Possess a valid driving licence.

Responsibilities

• Oversee the sales team to meet or exceed dealership targets.
• Plan and strategize all sales activities.
• Provide exceptional customer service to showroom visitors.
• Train and develop the sales team’s product knowledge and skills.
• Resolve customer complaints and ensure timely issue resolution.
• Maintain a customer-oriented mindset and monitor external environment.
• Work independently with strong organizational skills.

Skills

Leadership

Communication

Negotiation

Interpersonal skills

Customer service

Training

Problem solving

Organizational skills

Target-driven

Job description

1. Responsible for overseeing the sales team and ensuring that they meet or exceed the dealership's sales targets.
2. Accountable for planning, strategizing and overseeing all sales activities of the company and managing the sales team.
3. Providing exceptional customer service is crucial in the automotive industry. Ensure that customers receive a positive experience during their visit to the showroom includes addressing customer inquiries, resolving complaints, and ensuring that the sales team delivers excellent service.
4. Responsible for training and developing the sales team to enhance their product knowledge, sales techniques, and customer service skills.
5. Strength in problem solving and customers complains fulfillment, issue resolution, and ability to work in a deadline-driven work environment.
6. Maintains a customer-oriented mindset, consistently keeping abreast of the company’s external operating environment.
7. Ability to work independently, and possess strong organizational

Requirements:

Minimum 1–3 years of working experience in sales, preferably with team supervision or leadership experience.

Candidates without automotive or EV industry experience are welcome to apply.

Fresh candidates with strong sales, leadership and communication experience may also be considered.

Automotive/EV industry experience will be an added advantage.

Strong leadership, communication, negotiation, and interpersonal skills.

Target-driven, proactive, and able to motivate and manage a sales team.

Strong problem-solving and customer complaint-handling skills.

Able to work independently and under pressure in a target-driven environment.

Possess a valid driving licence.