Sales & Logistics Operations Executive

Ciio Distributor (M) Sdn Bhd; Puchong; On-site; MYR 60,000 - 90,000; Full time

Job summary

Ciio Distributor (M) Sdn Bhd is seeking a proactive Sales & Logistics Operations Executive to manage B2B sales activities, wholesale customer relationships, and logistics operations in a dynamic Malaysian environment.

The role requires experience in sales coordination, import/export procedures, and logistics documentation, with preference for familiarity in tobacco, e-liquid, or HNB industries. Strong English and Bahasa Malaysia, plus Chinese communication, are essential.

Qualifications

• Proven experience in B2B sales, wholesale distribution, sales operations, or logistics coordination.
• Experience in managing distributors and wholesale customers is an advantage.
• Knowledge of tobacco, e-liquid, or Heat-Not-Burn (HNB) industry and its regulations is preferred.
• Familiarity with Malaysian import/export procedures and Customs clearance.
• Experience handling shipping documentation, permits, and logistics coordination.

Responsibilities

• Develop and maintain strong relationships with B2B distributors, wholesalers, and business clients.
• Identify new business opportunities and achieve assigned sales targets.
• Prepare quotations, sales orders, invoices, delivery orders, and other sales-related documents.
• Coordinate customer orders, deliveries, shipments, and logistics arrangements.
• Liaise with suppliers, freight forwarders, transporters, and relevant authorities to ensure smooth operations.
• Handle import/export documentation, permits, and Customs clearance procedures.
• Ensure all shipping documents and operational records are accurate and properly maintained.
• Monitor order fulfilment, delivery schedules, and inventory availability.
• Follow up on customer payments, outstanding orders, and sales enquiries.
• Ensure business activities comply with applicable Malaysian laws, industry regulations, and company procedures.

Skills

B2B sales

wholesale distribution

sales operations

logistics coordination

negotiation

communication

problem-solving

customer relationship management

English and Bahasa Malaysia

Chinese communication

independent work

MS Office

Tools

Microsoft Office

Job description

We are looking for a proactive and results-driven Sales & Logistics Operations Executive to manage B2B sales activities, wholesale customer relationships, and logistics operations. The ideal candidate should have experience in sales coordination, import/export procedures, and logistics documentation, preferably in the tobacco, e-liquid, or Heat-Not-Burn (HNB) industry.

Key responsibilities

• Develop and maintain strong relationships with B2B distributors, wholesalers, and business clients.
• Identify new business opportunities and achieve assigned sales targets.
• Prepare quotations, sales orders, invoices, delivery orders, and other sales-related documents.
• Coordinate customer orders, deliveries, shipments, and logistics arrangements.
• Liaise with suppliers, freight forwarders, transporters, and relevant authorities to ensure smooth operations.
• Handle import/export documentation, permits, and Customs clearance procedures.
• Ensure all shipping documents and operational records are accurate and properly maintained.
• Monitor order fulfilment, delivery schedules, and inventory availability.
• Follow up on customer payments, outstanding orders, and sales enquiries.
• Ensure business activities comply with applicable Malaysian laws, industry regulations, and company procedures.

About you

• Proven experience in B2B sales, wholesale distribution, sales operations, or logistics coordination.
• Experience in managing distributors and wholesale customers will be an advantage.
• Knowledge of the tobacco, e-liquid, or Heat-Not-Burn (HNB) industry and its applicable regulations is preferred.
• Familiarity with Malaysian import/export procedures and Customs clearance.
• Experience in handling shipping documentation, permits, and logistics coordination.
• Strong negotiation, communication, problem-solving, and customer relationship management skills.
• Good command of English and Bahasa Malaysia. Ability to communicate in Chinese is required.
• Self-motivated, organised, detail-oriented, and able to work independently.
• Proficient in Microsoft Office and basic computer applications.

Competitive salary based on experience.

Sales incentives based on performance.

Opportunity to develop expertise in sales, distribution, and logistics operations.

A dynamic working environment with opportunities for career growth.