Sales & Export Operations Executive

Beryl's Chocolate Sdn Bhd; Bandar Baru Bangi; On-site; MYR 28,000 - 50,000; Full time

Job summary

Beryl's Chocolate Sdn Bhd in Bandar Baru Bangi seeks an Administrative Sales Assistant to support daily Sales Department operations and order processing. You will receive and record customer orders, liaise with Production on schedules, and maintain customer data with accuracy.

The role requires at least 2 years in manufacturing, fluency in Bahasa Malaysia, English and Mandarin, and strong communication and multitasking abilities. Computer literacy with SQL knowledge is a plus.

Qualifications

• Requires SPM/STPM/Diploma/Degree or equivalent.
• At least 2 years in manufacturing industry.
• Proficiency in Bahasa Malaysia, English and Mandarin.
• Good interpersonal, communication, negotiation and persuasion skills.
• Ability to meet deadlines and multitask in a fast-paced environment.
• Computer literate; knowledge of SQL an added advantage.

Responsibilities

• Assist in the day-to-day operations of the Sales Department.
• Receive, process and maintain records of incoming customer orders.
• Forward confirmed customer orders to the Production Department for processing.
• Liaise with Production on production schedules, stock availability and order status.
• Provide administrative support to members of the sales team.
• Maintain accurate customer records and filing systems.
• Monitor orders and handle changes, cancellations, or payment status.
• Prepare invoices, credit notes and other sales documents on time.
• Prepare export invoices, packing lists and other export documents.
• Obtain export certificates and related documents as required by destination country.
• Ensure export docs comply with shipping and customs rules.
• Coordinate with customers, freight forwarders, banks and authorities for shipments.
• Track shipment progress and inform internal teams and customers.

Skills

Bahasa Malaysia

English

Mandarin

Interpersonal skills

Negotiation

Education

SPM/STPM/Diploma/Degree

Tools

SQL

Job description

Beryl's Chocolate Sdn Bhd in Bandar Baru Bangi seeks an Administrative Sales Assistant to support daily Sales Department operations and order processing. You will receive and record customer orders, liaise with Production on schedules, and maintain customer data with accuracy.

The role requires at least 2 years in manufacturing, fluency in Bahasa Malaysia, English and Mandarin, and strong communication and multitasking abilities. Computer literacy with SQL knowledge is a plus.