Sales Executive (China Speaker)

NASALIS LARVATUS TOURS SDN. BHD.; West Coast Division; On-site; MYR 33,000 - 61,000; Full time

Job summary

NASALIS LARVATUS TOURS SDN. BHD. is seeking a sales-focused professional in Sabah to handle customer requirements, build long-term relationships, and coordinate travel arrangements.

The role involves prospecting new business, negotiating terms, and delivering timely quotations. The ideal candidate will speak Mandarin fluently, have at least two years of tourism sales experience, and be adept at coordinating F&B and accommodation details for clients.

Qualifications

• Mandarin language proficiency for communicating with Chinese clients/agents.
• Minimum 2 years of sales experience in Tourism.

Responsibilities

• Listen to customer requirements and present solutions to close sales.
• Maintain and develop relationships with existing customers in person, via telephone, and email.
• Arrange meetings with potential customers to prospect new business.
• Gather market and customer information to inform strategy.
• Negotiate price, delivery, and specifications with buyers and managers.
• Record sales and booking information and forward copies to the Sandakan office.
• Provide customers with quotations and cost calculations in a timely manner.
• Coordinate client details, including F&B and accommodation.
• Respond to sales inquiries quickly by phone, fax, and email.

Skills

Mandarin

Sales experience

Job description

A. Listening to customer requirements and presenting appropriately to make a sale.

B. Maintaining and developing relationships with existing customers in person, and via telephone calls and emails.

C. Arranging meetings with potential customers to prospect for new business (sales call).

D. Gathering market and customer information.

E. Negotiating on price and costs, delivery and specifications with buyers and managers.

F. Recording sales and booking information and sending copies to the Sandakan office and TK.

G. Making accurate, rapid cost calculations, and providing customers with quotations.

H. Gaining a clear understanding of customers' businesses and requirements.

I. Updating occupancy, record daily reservation and translate it into monthly report for reference.

J. To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email.

K. Preparing brochures as required.

L. Co-ordinating all details for the client, including F&B and accommodation.

M. Any other task assigned by the Management from time to time.

Requirement

• 1. Able to speak and write in mandarin as they will be communicate with chinese clients/agents.
• 2. Minimum 2 years experience in sales (Tourism)