Sales Director (Mandarin Speaker)

TIME dotCom Berhad; Selangor; On-site; MYR 420,000 - 660,000; Full time

Benefits offered by this job

Medical coverage

Wellness budget

Employee assistance

Learning & growth

Membership reimbursements

Job summary

TIME dotCom Berhad in Malaysia is seeking a Sales Director who will act as the strategic bridge between high-value global clients and internal teams. Reporting to the Head of ROW, the role drives revenue growth, manages regional carrier accounts, and leads high-level commercial negotiations to protect margins.

You will lead account planning, build strong relationships with C-level executives across regions (US, Europe, China, Korea, Taiwan), and foster new business while travel is required

Qualifications

• Bachelor’s Degree or equivalent in Business, Engineering, Telecommunications, or related discipline.
• Minimum 5 years’ experience in carrier, wholesale, or large-scale enterprise telecommunications sales.
• Strong negotiation, problem-solving, and deal-closing skills; ability to navigate complex contractual agreements.

Responsibilities

• Strategic Account Management: Manage and grow key strategic carrier and wholesale accounts; main contact for critical matters.
• Commercial Negotiation & Deal Closure: Lead end-to-end negotiations and close deals while protecting margins.
• Account Planning: Drive comprehensive planning and roadmap development for long-term partnerships.
• Relationship Building: Build relationships with senior stakeholders and C-level executives; travel regionally and internationally as required.
• Business Development: Identify and win new high-value global accounts and grow existing client portfolios.
• Pipeline Strategy: Plan and manage sales activities and pipeline across designated regions.
• Service Excellence: Ensure timely delivery of solutions and address complex service requests.

Skills

Strategic account management

Commercial negotiation

Account planning

Relationship building

Business development

Pipeline strategy

Service excellence

Mandarin proficiency

Education

Bachelor's degree in Business/Engineering/Telecommunications

Job description

Reporting to the Head of ROW, the Sales Director acts as the primary strategic bridge between our high-value global clients and internal teams. This leadership role is accountable for driving revenue growth, managing complex regional carrier accounts (with a specific focus on markets such as US, Europe, China, Korea, and Taiwan), and executing high-level commercial negotiations. The ideal candidate combines a deep understanding of telecommunications infrastructure with aggressive business development skills to secure long-term partnerships and protect company margins.

• Strategic Account Management: Manage, retain, and aggressively grow key strategic carrier and wholesale accounts. Serve as the primary point of contact for all critical customer account management matters.
• Commercial Negotiation & Deal Closure: Lead end-to-end commercial negotiations. Ensure successful deal closures that meet sales quotas while strictly protecting business margins and long-term profitability.
• Account Planning: Drive comprehensive account planning and roadmap development to foster long-term partnerships. Prepare customized solutions tailored to specific client needs and objectives.
• Relationship Building: Establish and sustain strong, trusted relationships with senior stakeholders, key decision-makers, and C-level executives within client organizations. Willing and able to travel regionally and internationally as required to secure and manage key client relationships.
• Business Development: Identify and bring in new, high-value global accounts while simultaneously growing new business streams within the existing client portfolio.
• Pipeline Strategy: Plan and execute targeted sales activities and robust pipeline management to strategize deal closures across designated regions (e.g., US, Europe, China, Korean, and Taiwan Carriers).
• Service Excellence: Ensure the timely and successful delivery of solutions. Act as the ultimate escalation point to address and resolve complex customer complaints or service requests.

To be considered, you’ll need:

• Education: Bachelor’s Degree or equivalent in Business, Engineering, Telecommunications, or a related discipline.
• Experience: Minimum 5 years’ experience and proven track record of success in carrier, wholesale, or large-scale enterprise telecommunications sales.
• Skills:
  • Experience in independently managing and scaling regional or global strategic accounts.
  • Solid understanding of telecommunications products, networks, and underlying infrastructure.
  • Exceptional negotiation, problem-solving, and deal-closing skills, with a demonstrated ability to navigate complex contractual agreements.
  • Proficiency in Mandarin as the role will be liaising with China carriers.

Our Commitment to You

At Time, we believe great work deserves great support. Here’s what you can look forward to when you join us:

• Comprehensive medical coveragefor you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
• Wellness supportwith an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.
• Employee assistanceduring life’s big moments, from celebrations to times of bereavement.
• Learning & growth opportunitiesthrough dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
• Cash rewardsfor recognised certifications and full reimbursement for up to two approved professional memberships each year.

*Only shortlisted candidates will be notified.