Sales Director

Time dotCom Berhad; Shah Alam; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Wellness savings account

Employee assistance

Learning & growth opportunities

Cash rewards for certifications

Job summary

Time dotCom Berhad in Shah Alam is seeking a Sales Director to bridge between high-value global clients and internal teams, driving revenue growth and managing complex regional carrier accounts across markets such as the US, Europe, China, Korea, and Taiwan.

The role demands deep telecom infrastructure understanding, strong business development, and superior negotiation skills to secure long-term partnerships while protecting margins.

Qualifications

• Bachelor's degree in Business, Engineering, Telecommunications, or related field.
• Minimum 5 years’ experience in carrier, wholesale, or large-scale enterprise telecommunications sales.
• Strong ability to independently manage and grow regional/global strategic accounts.
• Proficiency in Mandarin for liaising with China carriers.

Responsibilities

• Strategic Account Management: Manage, retain, and grow key strategic carrier and wholesale accounts.
• Commercial Negotiation & Deal Closure: Lead end-to-end negotiations and protect margins.
• Account Planning: Drive roadmap development for long-term partnerships.
• Relationship Building: Engage with senior stakeholders and travel regionally as required.
• Business Development: Identify and grow new high-value global accounts.
• Pipeline Strategy: Plan sales activities and manage regional deals.
• Service Excellence: Ensure timely delivery and resolve complex service requests.

Skills

Strategic accounts

Telecom infrastructure

Negotiation

Mandarin

Education

Bachelor's Degree in Business/Engineering/Telecommunications

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Reporting to the Head of ROW, the Sales Director acts as the primary strategic bridge between our high-value global clients and internal teams. This leadership role is accountable for driving revenue growth, managing complex regional carrier accounts (with a specific focus on markets such as US, Europe, China, Korea, and Taiwan), and executing high-level commercial negotiations. The ideal candidate combines a deep understanding of telecommunications infrastructure with aggressive business development skills to secure long-term partnerships and protect company margins.

• Strategic Account Management: Manage, retain, and aggressively grow key strategic carrier and wholesale accounts. Serve as the primary point of contact for all critical customer account management matters.
• Commercial Negotiation & Deal Closure: Lead end-to-end commercial negotiations. Ensure successful deal closures that meet sales quotas while strictly protecting business margins and long-term profitability.
• Account Planning: Drive comprehensive account planning and roadmap development to foster long-term partnerships. Prepare customized solutions tailored to specific client needs and objectives.
• Relationship Building: Establish and sustain strong, trusted relationships with senior stakeholders, key decision-makers, and C-level executives within client organizations. Willing and able to travel regionally and internationally as required to secure and manage key client relationships.
• Business Development: Identify and bring in new, high-value global accounts while simultaneously growing new business streams within the existing client portfolio.
• Pipeline Strategy: Plan and execute targeted sales activities and robust pipeline management to strategize deal closures across designated regions (e.g., US, Europe, China, Korean, and Taiwan Carriers).
• Service Excellence: Ensure the timely and successful delivery of solutions. Act as the ultimate escalation point to address and resolve complex customer complaints or service requests.

To be considered, you’ll need:

• Education: Bachelor’s Degree or equivalent in Business, Engineering, Telecommunications, or a related discipline.
• Experience: Minimum 5 years’ experience and proven track record of success in carrier, wholesale, or large-scale enterprise telecommunications sales.
• Skills:
  • Experience in independently managing and scaling regional or global strategic accounts.
  • Solid understanding of telecommunications products, networks, and underlying infrastructure.
  • Exceptional negotiation, problem-solving, and deal-closing skills, with a demonstrated ability to navigate complex contractual agreements.
  • Proficiency in Mandarin as the role will be liaising with China carriers.

Our Commitment to You
At Time, we believe great work deserves great support. Here’s what you can look forward to when you join us:

• Comprehensive medical coveragefor you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
• Wellness supportwith an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.
• Employee assistanceduring life’s big moments, from celebrations to times of bereavement.
• Learning & growth opportunitiesthrough dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
• Cash rewardsfor recognised certifications and full reimbursement for up to two approved professional memberships each year.

*Only shortlisted candidates will be notified.