Sales Director

TIME dotCom Berhad; Selangor; On-site; MYR 350,000 - 550,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Wellness account

Employee assistance

Learning & growth opportunities

Cash rewards for certifications and ~2

Job summary

TIME dotCom Berhad in Malaysia seeks a Sales Director to bridge high-value global clients with internal teams, driving revenue growth and managing regional carrier accounts across US, Europe, China, Korea, and Taiwan. The role demands aggressive business development, strategic account management, and high-stakes negotiations.

The ideal candidate will have a deep telecommunications background, be able to navigate complex contracts, and travel regionally/internationally to secure relationships and

Qualifications

• Minimum 5 years' experience in carrier, wholesale, or large-scale enterprise telecommunications sales.
• Experience independently managing and scaling regional/global strategic accounts.
• Proficiency in Mandarin for liaising with China carriers.
• Strong negotiation, problem-solving, and deal-closing skills.

Responsibilities

• Strategic Account Management: Manage, retain, and grow key carrier and wholesale accounts; primary contact for critical matters.
• Commercial Negotiation & Deal Closure: Lead end-to-end negotiations; close deals, meet quotas, protect margins.
• Account Planning: Drive comprehensive planning and roadmap development for long-term partnerships; tailor solutions.
• Relationship Building: Develop trusted relationships with senior stakeholders and executives; travel regionally/internationally as needed.
• Business Development: Identify and bring in new high-value global accounts and grow existing client portfolio.
• Pipeline Strategy: Plan and execute targeted sales activities and robust pipeline management across regions.
• Service Excellence: Ensure timely delivery of solutions; escalate and resolve complex issues.

Skills

Strategic account management

Negotiation

Deal closing

Client relationship management

Mandarin

Education

Bachelor's Degree or equivalent in Business, Engineering, Telecommunications

Job description

Reporting to the Head of ROW, the Sales Director acts as the primary strategic bridge between our high-value global clients and internal teams. This leadership role is accountable for driving revenue growth, managing complex regional carrier accounts (with a specific focus on markets such as US, Europe, China, Korea, and Taiwan), and executing high-level commercial negotiations. The ideal candidate combines a deep understanding of telecommunications infrastructure with aggressive business development skills to secure long-term partnerships and protect company margins.

• Strategic Account Management: Manage, retain, and aggressively grow key strategic carrier and wholesale accounts. Serve as the primary point of contact for all critical customer account management matters.
• Commercial Negotiation & Deal Closure: Lead end-to-end commercial negotiations. Ensure successful deal closures that meet sales quotas while strictly protecting business margins and long-term profitability.
• Account Planning: Drive comprehensive account planning and roadmap development to foster long-term partnerships. Prepare customized solutions tailored to specific client needs and objectives.
• Relationship Building: Establish and sustain strong, trusted relationships with senior stakeholders, key decision-makers, and C-level executives within client organizations. Willing and able to travel regionally and internationally as required to secure and manage key client relationships.
• Business Development: Identify and bring in new, high-value global accounts while simultaneously growing new business streams within the existing client portfolio.
• Pipeline Strategy: Plan and execute targeted sales activities and robust pipeline management to strategize deal closures across designated regions (e.g., US, Europe, China, Korean, and Taiwan Carriers).
• Service Excellence: Ensure the timely and successful delivery of solutions. Act as the ultimate escalation point to address and resolve complex customer complaints or service requests.

To be considered, you'll need:

• Education: Bachelor's Degree or equivalent in Business, Engineering, Telecommunications, or a related discipline.
• Experience: Minimum 5 years' experience and proven track record of success in carrier, wholesale, or large-scale enterprise telecommunications sales.
• Skills:
  • Experience in independently managing and scaling regional or global strategic accounts.
  • Solid understanding of telecommunications products, networks, and underlying infrastructure.
  • Exceptional negotiation, problem-solving, and deal-closing skills, with a demonstrated ability to navigate complex contractual agreements.
  • Proficiency in Mandarin as the role will be liaising with China carriers.

Our Commitment to You
At Time, we believe great work deserves great support. Here's what you can look forward to when you join us:

• Comprehensive medical coveragefor you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
• Wellness supportwith an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.
• Employee assistanceduring life's big moments, from celebrations to times of bereavement.
• Learning & growth opportunitiesthrough dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
• Cash rewardsfor recognised certifications and full reimbursement for up to two approved professional memberships each year.

*Only shortlisted candidates will be notified.