Sales Development Manager - KL

EngageTech Ltd.; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

EngageTech Ltd. in Kuala Lumpur is seeking a pragmatic Sales Development Manager to lead our local SDR team and scale performance across APAC. You will balance hands-on selling with people leadership, coaching, and structured pipeline management to drive consistent results.

You’ll own coaching, messaging, call quality, and data-driven performance reviews while partnering with senior leadership to align campaigns and accelerate growth for the business in the region.

Qualifications

• Proven sales experience with track record of delivering results.
• Experience with cold outreach and lead generation.
• Experience leading a sales team and coaching.
• Ability to collaborate across APAC markets.

Responsibilities

• Lead and manage a Kuala Lumpur SDR team
• Drive performance against KPIs
• Coach on messaging, objection handling, and call quality
• Use data to identify gaps and create improvement plans
• Run regular coaching and training sessions
• Ensure accountability and high performance
• Collaborate with leadership to improve productivity

Skills

Sales experience

Cold outreach

People leadership

APAC exposure

Job description

Sales Development Manager - Kuala Lumpur

We are looking for a hands-on Sales Development Manager to lead our Kuala Lumpur SDR team from our KL office.

This role is responsible for driving consistent team performance against key KPIs including activity, conversations, meetings booked, meeting quality and overall campaign delivery.

A key part of the role will be developing a deep understanding of how we operate. Before moving fully into coaching and management, you will be expected to demonstrate that you can successfully execute the SDR role yourself, including prospecting, cold calling, objection handling, messaging and generating qualified meetings.

Once established, your focus will shift toward scaling that performance across the team through coaching, call reviews, performance management, structured training and clear accountability.

Key Responsibilities

• Lead and manage a team of SDRs based in our Kuala Lumpur office
• Drive performance against individual and team KPIs
• Demonstrate strong personal capability across cold calling, prospecting and meeting generation
• Coach SDRs on messaging, objection handling, call quality and sales execution
• Use performance data to identify gaps and create clear improvement plans
• Run regular call reviews, coaching sessions and team training
• Hold SDRs accountable to activity, quality and performance expectations
• Build a high-performance, competitive and supportive team culture
• Work closely with senior leadership to improve SDR productivity and campaign delivery

What We’re Looking For

Someone who is comfortable being both a sales practitioner and a people leader. You should be able to demonstrate what great SDR performance looks like yourself, then build the systems, coaching and accountability required to replicate that performance across a team.

The successful person will ultimately be measured not just by what they can personally achieve, but by how much better the SDRs around them become.

• Sales Experience
• Ability to handle cold outreach
• Uncapped commission with strong earning potential tied to performance
• Rapid career progression in a fast-growing sales organisation
• APAC exposure, with opportunities to collaborate across teams, markets and campaigns throughout the region
• Hands-on leadership experience, with ownership of developing and scaling a high-performing SDR team
• Direct access to senior leadership and the opportunity to influence how our SDR function evolves
• Clear performance-based progression, where strong results create opportunities for increased responsibility
• In-office team environment with a strong focus on coaching, development and high performance