Sales & Customer Service

Bikezon88; Skudai; On-site; MYR 39,000 - 61,000; Full time

Job summary

Bikezon88 is seeking a sales and customer service professional for a motorcycle showroom in Malaysia. The role combines frontline sales with showroom management and junior staff guidance.

You will greet customers, recommend motorcycles and accessories, explain features and pricing, and help achieve sales targets while maintaining an organized showroom. Leadership and product knowledge are essential, with language proficiency in Malay and English.

Qualifications

• Minimum 1 year sales experience in motor, automotive, or retail.
• Energetic and dedicated, with target-oriented work approach.
• Able to lead and guide team without being bossy.
• Passion for motorcycles and product knowledge.
• Fluent in Malay and English; Mandarin is a bonus.

Responsibilities

• Greet walk-in customers with energy and professionalism.
• Understand customer needs and recommend suitable motorcycles, apparels, accessories, helmets, and intercoms.
• Explain product features, benefits, and pricing.
• Achieve individual and team monthly sales targets.
• Follow up with customers via WhatsApp or call for service reminders.
• Handle customer complaints politely and escalate to supervisor.
• Maintain showroom neat, clean, and display items properly.
• Check stock level daily and report low stock to supervisor.
• Guide and train new or junior sales crew on product knowledge.
• Assign daily tasks to junior staff during manager absence.

Skills

Malay language

English language

Team leadership

Product knowledge

Motorcycle enthusiasm

Job description

This is a sales and customer service position in a motorcycle retail showroom, with responsibilities spanning customer engagement, showroom management, team leadership, and administrative support. The role combines frontline sales activities with operational duties and junior staff guidance.

Key responsibilities

Greet walk-in customers with energy and professionalism

Understand customer needs and recommend suitable motorcycles, apparels, accessories, helmets, and intercoms

Explain product features, benefits, and pricing

Achieve individual and team monthly sales targets

Follow up with customers via WhatsApp or call for service reminders

Handle customer complaints politely and escape to supervisor

Maintain showroom neat, clean, and display items properly

Check stock level daily and report low stock to supervisor

Guide and train new or junior sales crew on product knowledge

Assign daily tasks to junior staff during manager absence

About you

Minimum 1 year sales experience in motor, automotive, or retail

Energetic and dedicated, with target-oriented work approach

Able to lead and guide team without being bossy

Passion for motorcycles and product knowledge

Fluent in Malay and English; Mandarin is a bonus

No unexplained leave without valid reason

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Researching careers? Find all the information and tips you need on career advice.