Sales Coordinator: Drive Order Excellence & Client Care

Khai Seng Packaging Industries Sdn Bhd; Ipoh; On-site; MYR 36,000 - 60,000; Full time

Job summary

Khai Seng Packaging Indsutries Sdn Bhd in Ipoh, Malaysia, invites applications for a Sales Coordinator to support the sales team with daily scheduling, order processing and after-sales service.

You will coordinate with marketing, design and finance colleagues, prepare promotional materials, analyse customer data and help identify new opportunities while maintaining accurate records and timely communications.

Qualifications

• Minimum 1 year of sales experience.
• Proficiency in English, Malay and Mandarin; Mandarin proficiency preferred.
• Well-organized and responsible with a problem-solving aptitude.
• Excellent verbal and written communication skills.
• A team player with high dedication.

Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Handle the processing of all orders with accuracy and timeliness
• Monitor the team’s progress, identify shortcomings and propose improvements
• Assist in the preparation and organizing of promotional material
• Analysing customer’s data to optimize sales efforts and better identify potential customers
• Answering client questions regarding their account or sales products
• Working with staff members from other departments such as marketing, research/design and financing to optimize sales
• Responsible for checking on the customer artwork
• To act on any other responsibilities and duties as may be directed from time to time.

Skills

Sales coordination

Communication

English

Malay

Mandarin

Job description

Khai Seng Packaging Indsutries Sdn Bhd in Ipoh, Malaysia, invites applications for a Sales Coordinator to support the sales team with daily scheduling, order processing and after-sales service.

You will coordinate with marketing, design and finance colleagues, prepare promotional materials, analyse customer data and help identify new opportunities while maintaining accurate records and timely communications.