Sales Coordinator — Customer Success & Fulfillment

Winstar Aluminium Manufacturing Sdn Bhd; Kepong; On-site; MYR 45,000 - 78,000; Full time

Job summary

WINSTAR ALUMINIUM MANUFACTURING SDN BHD is a long-established aluminium manufacturer supplying extrusions, profiles, ladders and accessories to diverse sectors. This role focuses on handling customer inquiries, coordinating administrative tasks, and supporting all stages of the sales cycle to ensure a smooth workflow.

Based in Malaysia, the company emphasizes quality, timely shipments, and maintaining strong relationships with customers and suppliers.

Responsibilities

• Respond to customer inquiries on the company's services and products.
• Assisting with documentation, and administrative support.
• Manage and coordinate all aspects of the sales cycle, ensuring smooth workflow and timely follow-up.
• Manage customer order with prepare quotation, checking and compile product info, project info and etc.
• Handle the processing of shipments with accuracy and timeliness
• Respond to complaints from customers and give after-sales support when requested.
• Provide excellent customer service and maintain good relationships with customers and suppliers.
• Other ad-hoc and general duties as assigned.

Job description

WINSTAR ALUMINIUM MANUFACTURING SDN BHD is a long-established aluminium manufacturer supplying extrusions, profiles, ladders and accessories to diverse sectors. This role focuses on handling customer inquiries, coordinating administrative tasks, and supporting all stages of the sales cycle to ensure a smooth workflow.

Based in Malaysia, the company emphasizes quality, timely shipments, and maintaining strong relationships with customers and suppliers.