Sales Consultant, PF-i

RHB Group; Kuala Lumpur; On-site; MYR 42,000 - 68,000; Full time

Job summary

RHB Group in Kuala Lumpur seeks a results‑driven Sales professional to drive PF-i product sales and contribute to group targets. You will prepare strategic sales plans, prospect new customers, and set appointments to grow the bank’s retail footprint.

Responsibilities include delivering excellent customer experiences, cross-selling banking products, and maintaining a compliant, high‑standard sales environment in a dynamic market.

Qualifications

• Bachelor’s degree in a related field is required.
• Strong selling and negotiation skills.
• Excellent interpersonal and communication skills.
• Customer service oriented with a service mindset.
• Self-motivated and able to work with minimal supervision.

Responsibilities

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.
• Ensure a high standard of customer experience in line with the Bank’s quality and standards.
• Adhere to policies and procedures set by the Bank.
• Protect and uphold the image and brand of the Bank.
• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Skills

Selling skills

Negotiation

Interpersonal skills

Communication skills

Customer service

Self-motivation

Education

Bachelor’s Degree in related field

Tools

Computer basics

Job description

Sales

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.

Key Responsibilities

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.

Customer Service

• Ensure a high standard of customer experience in line with the Bank’s quality and standards.

Compliance

• Adhere to policies and procedures set by the Bank.
• Protect and uphold the image and brand of the Bank.

Operations

• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Requirements

• Bachelor’s Degree in any related field.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.
• Comfortable engaging with people and taking personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Excellent interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.
• Ability to relate and connect with the local community.
• Good communication skills.
• Basic understanding of finance and banking products.
• Basic computer skills.