Sales Consultant, PF-i

RHB Banking Group; Kedah; On-site; MYR 30,000 - 45,000; Full time

Job summary

A financial institution in Kedah is seeking a motivated Sales Executive to promote Personal Financing Islamic products. The candidate will focus on achieving sales targets and ensuring excellent customer service. A Bachelor's degree and at least one year of relevant experience are required. Strong selling, negotiation, and interpersonal skills are essential for success.

Qualifications

• 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio required.
• Basic understanding of finance and banking products.

Responsibilities

• Solicit and promote sales of Personal Financing Islamic products.
• Ensure high standard of customer experience.
• Maintain sales centre according to bank standards.

Skills

Sales skills

Negotiation skills

Interpersonal skills

Communication skills

Education

Bachelor Degree in any related field

Job description

Primary Objective

Solicit and promote sales of Personal Financing Islamic (PF-i) products to achieve business KPIs. Deliver superior customer experience.

Key Responsibilities

Sales

• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards the achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF, Credit Cards, Deposits etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills